Zagreb is Japan’s Embassy post for Croatia, combining document services for Japanese nationals, safety guidance and Japanese visa applications. The official guide distinguishes tasks that are easily confused: renewing a passport, obtaining a certificate requested by a Croatian institution, and applying for a visa to travel to Japan.
The Consular Section is at Boškovićeva 2, 10000 Zagreb. The telephone is +385 1 4870 650 and the consular email is consul@zr.mofa.go.jp; the official page asks people with urgent matters to call. Counter hours are Monday to Friday, 8:30 a.m.–noon and 1:00–5:00 p.m., except closure days. The site links a 2026 holiday calendar, so verify that your intended date is not a closure before travelling.
The passport page covers first issuance, renewal when less than a year remains, changes to name or registered domicile, loss, and travel documents for return to Japan. It also links to online applications for residents abroad. Do not confuse online submission with collection or emergency-case rules; confirm which steps require attendance and which originals to bring.
The consular index includes certificates, family notifications, overseas residence registration, voting, pensions, safety and visas. If a document is for a Croatian authority, ask that recipient what wording, translation, authentication and issue date it accepts; the Japanese office issues the document, but the receiving institution determines how it will be used. A toll-free English hotline provides general information around the clock to visa applicants residing in Croatia; it cannot access case files and does not replace contacting the Embassy about a pending application during office hours.
Consular office profile
Consular Section, Embassy of Japan in Croatia
Sources consulted
- Consular address, contact, counter hours and service index — Embassy of Japan in Croatia.
- Passport applications, online filing and lost passports — Embassy of Japan in Croatia.
- Visa information hotline — Embassy of Japan in Croatia.
- Embassy address directory — Embassy of Japan in Croatia.
- Google Maps exact-location lookup — Google Maps.
- Consular address, contact, counter hours and service index — Embassy of Japan in Croatia.
- Passport applications, online filing and lost passports — Embassy of Japan in Croatia.
- Visa information hotline — Embassy of Japan in Croatia.
- Embassy address directory — Embassy of Japan in Croatia.
- Google Maps exact-location lookup — Google Maps.
Information checked on 19 October 2026. Confirm jurisdiction, documents, appointments and hours on the official source before visiting.
The consular index includes certificates, family notifications, overseas residence registration, voting, pensions, safety and visas. If a document is for a Croatian authority, ask that recipient what wording, translation, authentication and issue date it accepts; the Japanese office issues the document, but the receiving institution determines how it will be used. A toll-free English hotline provides general information around the clock to visa applicants residing in Croatia; it cannot access case files and does not replace contacting the Embassy about a pending application during office hours.
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Consular Section, Embassy of Japan in Croatia
Boškovićeva 2, 10000 Zagreb, Croatia
The Consular Section of Japan’s Embassy in Croatia is the Zagreb contact point for Japanese documents, consular protection and visa questions. Its official index groups procedures by subject and links to detailed passport, certificate and registration instructions.
The Consular Section of Japan’s Embassy in Croatia is the Zagreb contact point for Japanese documents, consular protection and visa questions. Its official index groups procedures by subject and links to detailed passport, certificate and registration ins
Sources & references
Sources for the information and reporting discussed in this guide.
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Consular address, contact, counter hours and service index ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
Address, phone, email, hours and official links for passports, family filings, certificates, fees, elections, pensions, safety and visas.
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Passport applications, online filing and lost passports ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
New issue, renewal, correction, online application and loss procedures.
-
Visa information hotline ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
24/7 English general-information hotline for applicants residing in Croatia; not connected to pending cases.
-
Embassy address directory ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
MFA directory lists Embassy at Boškovićeva 2, Zagreb and main telephone.
-
Consular address, contact, counter hours and service index ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
Address, phone, email, hours and official links for passports, family filings, certificates, fees, elections, pensions, safety and visas.
-
Passport applications, online filing and lost passports ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
New issue, renewal, correction, online application and loss procedures.
-
Visa information hotline ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
24/7 English general-information hotline for applicants residing in Croatia; not connected to pending cases.
-
Embassy address directory ↗
Primary source
Embassy of Japan in Croatia · Accessed October 19, 2026
MFA directory lists Embassy at Boškovićeva 2, Zagreb and main telephone.
-
Google Maps listing for Consular Section, Embassy of Japan in Croatia ↗
Secondary source
Google Maps · Accessed October 19, 2026
Direct check of rating, review count, operating status, and address; variable data.
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Google Maps listing for Consular Section, Embassy of Japan in Croatia ↗
Secondary source
Google Maps · Accessed October 19, 2026
Direct check of rating, review count, operating status, and address; variable data.