Consular Section, Embassy of Japan in Croatia

The Consular Section of Japan’s Embassy in Croatia is the Zagreb contact point for Japanese documents, consular protection and visa questions. Its official index groups procedures by subject and links to detailed passport, certificate and registration instructions.

Address: Boškovićeva 2, 10000 Zagreb. Telephone: +385 1 4870 650; consular email: consul@zr.mofa.go.jp. Counter hours are Monday to Friday, 8:30 a.m.–noon and 1:00–5:00 p.m., except holidays. The Embassy directs urgent matters to the telephone and publishes a closure calendar.

Listed services include new and renewed passports, corrections and lost-passport cases; emergency travel documents; certificates; family and nationality filings; overseas residence registration; voting and pension information; safety guidance for Japanese nationals; and Japanese visa information and applications. The English visa hotline gives general information and cannot check pending cases.

Services listed by the office

• New and renewed passports, corrections and loss cases.
• Emergency travel documents and certificates.
• Family, nationality and overseas-residence filings.
• Overseas voting, pension information and consular safety.
• Japanese visa inquiries and applications.