Multnomah County Aging, Disability & Veterans Services

For a Portland family unsure whether the need is meals, help at home, caregiver support, or protection, Multnomah County recommends starting with its Aging and Disability Resource Connection (ADRC). The phone is 503-988-3646, and it serves older adults, people with disabilities, and caregivers. The county can help search for resources, identify public programs, begin enrollment, and connect callers with providers; the call does not mean the county will directly deliver every service.

The county’s help-at-home page describes support with bathing and dressing, mobility, housekeeping, laundry, meal preparation or delivery, shopping, transportation, medication reminders, and memory or confusion concerns. It identifies Oregon Project Independence (OPI) as a state-funded option for low-income people who need in-home services and do not qualify for Medicaid, with the goal of preventing premature institutional care. Assessment and available services depend on the individual situation and funding.

Food support in the community network includes Meals on Wheels and congregate meal sites. The county publishes a provider directory with locations and services such as case management, caregiver support, education, meals, options counseling, and transportation coordination. Some programs focus on particular cultural communities or neighborhoods; before traveling, confirm that the site accepts people from the older adult’s address and offers the language or accommodation the family needs.

The locations page distinguishes offices by area, including a central office and a Mid-County office for residents between 82nd and 162nd Avenues. The ADRC remains the main phone entry point; staff can identify the right office, provider, or assessment. Information is available by phone, and the county also maintains a resource database for caregivers seeking specific options.

When calling, describe the address, age, health coverage, approximate income if relevant, mobility, and tasks that have become difficult. Ask which program is taking applications, whether there is an in-person assessment, how long a response may take, which services have a fee or voluntary contribution, and how to appeal or update a request. If abuse, neglect, or exploitation is suspected, say so explicitly: the county has a response pathway as well as routine information and referral.

Service locations and community sites

• Central Office — ADRC, Gatekeeper and Veterans Services — 209 SW 4th Avenue, Suite 510, Portland, OR 97204 · (503) 988-3646 · Directions ↗
• Mid-County Office — east of 82nd and west of 162nd Avenue — 11982 NE Glisan Street, Portland, OR 97220 · (503) 988-5480 · Directions ↗
• Southeast Office — south of Burnside, east of Willamette and west of 82nd Avenue — 4610 SE Belmont Street, 2nd Floor, Portland, OR 97215 · (503) 988-3660 · Directions ↗
• East Area Office — on or east of 162nd Avenue — 600 NE 8th Street, Room 100, Gresham, OR 97030 · (503) 988-3840 · Directions ↗
• North/Northeast Office — north of Burnside, east of Willamette and west of 82nd Avenue — 5325 NE Martin Luther King Boulevard, Portland, OR 97211 · (503) 988-5470 · Directions ↗
• West Area Office — west of Willamette River — 209 SW 4th Avenue, 1st Floor, Portland, OR 97204 · (503) 988-5460 · Directions ↗