Keurig

Keurig: single-serve coffee makers and K-Cup pods

Keurig is a company that operates an online store specializing in single-serve coffee makers, K-Cup pods, ground coffee, creamers, and accessories. Its catalog includes both Keurig brand equipment and pods and coffee from numerous partner brands. The company sells through its website and its own app, and offers free standard shipping on orders over $35 to addresses in the contiguous United States, excluding Alaska, Hawaii, and Puerto Rico.

Coffee maker catalog

The site shows a variety of single-serve coffee makers, including the K-Duo (Gen 2), K-Supreme (Gen 2), K-Supreme Plus, K-Supreme Plus Special Edition, K-Elite, K-Classic, K-Iced Plus, K-Mini Mate Plus, K-Mini Mate, K-Café Barista Bar, K-Supreme Next Gen, K-Crema, K-Supreme SMART, K-Café SMART, K-Supreme Plus SMART, K-Iced, Florence by Mills Coffee x Keurig K-Iced, K-Mini Plus, and K-Brew + Chill. Some models are offered in colors exclusive to Keurig.com. The company also sells drinkware accessories and products from the Outlet line.

Pods, ground coffee, and creamers

The store offers K-Cup pods from a wide selection of brands, including 1850 Brand Coffee, Café Bustelo, Café Gila, Caribou Coffee, Chock Full o'Nuts, Cinnabon, Community Coffee, Eight O'Clock, Emeril's, Folgers, Gevalia, Green Mountain Coffee Roasters, Hills Bros., Kauai Coffee, Keurig Coffee Collective, Krispy Kreme Doughnuts Coffee, Laughing Man, Maxwell House, McCafé, New England Coffee, Newman's Own, Revv, Seattle's Best Coffee, Tazo, The Original Donut Shop, Tim Hortons, Tully's, Barista Prima Coffeehouse, Bigelow, Black Rifle Coffee Company, Brooklyn Roasting Company, Café Escapes, Celestial Seasonings, Dunkin', Florence by Mills Coffee, Gloria Jean's, Intelligentsia, Kahawa 1893, Kicking Horse Coffee, Killah Koffee, La Colombe Coffee Roasters, Lavazza, Lipton, Mott's, Peet's Coffee, Philz Coffee, Punk Bunny Coffee, Starbucks, Swiss Miss, and Twinings of London. Bagged coffee is also sold from brands such as Green Mountain Coffee Roasters, Death Wish Coffee Co, Krispy Kreme Doughnuts, McCafe, New England Coffee, Newman's Own, The Original Donut Shop, Tully's, BLK & BOLD, Black Rifle Coffee Company, Brooklyn Roasting Company, Killah Koffee, Philz Coffee, Peets Coffee, and Punk Bunny Coffee. The offering is rounded out with creamers and pods from the illy brand, although the latter are excluded from some promotions.

Auto-Delivery subscription program

Keurig offers a subscription program called Auto-Delivery, which allows customers to receive orders of pods or bagged coffee every 2 to 12 weeks, as designated by the customer. Auto-Delivery orders are processed and shipped Monday through Friday. Subscribers get 25% off the list price on most pods and bagged coffee, and earn reward points redeemable for products from the rewards catalog, not for cash. The program includes a 12-month purchase commitment of 16 boxes of 20/22/24 count or 16 bags of coffee, delivered over 4 orders with a minimum of 4 boxes or bags per order. 44-48 count sizes count as 2 boxes, 60-72 count as 3, and 80-96 count as 4. Some products, such as Dunkin' Donuts Original Blend Coffee 44CT, Cinnamin' Nutmeg Coffee 60CT, and variety packs, count as a single box. If the commitment is not met, Keurig may charge the difference in the list price of the coffee maker. Credit cards registered for the program must have an expiration date more than 6 months from the coffee maker purchase.

Promotions and commercial terms

The site presents various promotions in effect at the time of analysis. These include the K-Supreme Plus Special Edition for $49.99 with a Keurig Starter Kit, valid through September 29; a 25% discount on select coffee makers and drinkware accessories with the code CELEBRATECOFFEE, valid through September 29; bagged coffee from $6.99 with the first Auto-Delivery order using the code COFFEECUP, valid through October 31; and K-Cup pods from $14.99 per box of 20-24 count with the code DAILYBREW, valid through October 31. These offers are subject to specific conditions, such as the exclusion of Outlet products, bundles, previous orders, and not combinable with other promotions. Prices and availability may vary.

Other services and contact details

The company offers customer support by phone at 866-901-BREW (2739). It has informational sections on sustainability, appliance registration, support, order tracking, returns, and Auto-Delivery orders. It also has a rewards program called Keurig Perks and a business solutions section. The parent company is Keurig Green Mountain, Inc. and the site operates under the domain keurig.com.