Queensboro

Queensboro: Custom Corporate Apparel with Embroidery and Printing Since 1982

Queensboro is an American company dedicated to customizing apparel and promotional items through embroidery and printing. It has operated since 1982 and presents itself as an online retailer specializing in logoed shirts, polos, hats, and promotional products. Its offering includes no minimum orders, free logo setup, and fast delivery times.

Catalog of Customizable Apparel and Items

Queensboro's offering spans a wide variety of apparel and accessories to customize with logos or designs. The catalog includes:

• Polos, T-shirts, sweatshirts, and hooded sweatshirts.
• Hats and beanies.
• Outerwear and jackets.
• Workwear and big & tall apparel.
• Dress shirts.
• Activewear and youth apparel.
• Women's and men's apparel.
• Bags, towels, and other textile items.
• Printed promotional items: drinkware, home goods, office products, and pens.

In addition to embroidery customization, the company offers printing services for apparel and promotional items.

Available Brands

Queensboro works with a selection of apparel and accessory brands, including Adidas, Brooks Brothers, Carhartt, Columbia, District, Eddie Bauer, Gildan, Independent Trading Co., Mercer+Mettle, Nautica, New Era, Nike, OGIO, Port & Company, Port Authority, Puma, Queensboro, Sport-Tek, Sportsman, Spyder, and The North Face.

Queensboro Plus Service

The company offers a membership program called Queensboro Plus. This service provides customers with a single personal point of contact, merchandising and style guidance, order assistance, samples, and custom pricing through a dedicated account representative.

No Returns Necessary Guarantee

Queensboro applies a guarantee policy called No Returns Necessary, under which the customer does not need to return the product for the company to resolve an issue. The guarantee covers mistakes such as incorrect sizes, wrong thread colors, wrong dates, or incorrect shipping addresses, as well as issues not attributable to mistakes, such as loose buttons, damage during transit, or dissatisfaction with the chosen product. The company reserves the right to resolve the issue with a refund instead of a replacement, as well as to not accept additional orders that it considers likely to repeat the issue.

Shipping and Customer Service

Queensboro ships from three locations in the United States: Wilmington (North Carolina), Dallas (Texas), and Reno (Nevada). The company offers customer service from Monday to Friday, 8:30 a.m. to 6:30 p.m. (Eastern Time), and a call scheduling service from Monday to Friday, 9 a.m. to 5 p.m. (Eastern Time). It also has live chat and email for inquiries.

Promotions and Commercial Terms

Queensboro's website shows various promotions subject to conditions. These include special prices for new customers on selected apparel, such as embroidered polos, printed T-shirts, hooded sweatshirts, hats, bags, and beanies, with unit limits per style. A flat shipping rate of $9.95 is also advertised for orders within the contiguous United States, with a rate of $19.50 for shipments to Alaska and Hawaii. Free logo setup covers one standard-sized logo and requires a minimum order of $60. These conditions are subject to the terms and conditions published by the company.