Mercury Fiber

Mercury Fiber: Rural Fiber and Fixed Wireless Internet in America's Heartland

Mercury Fiber is an internet service provider operating in small towns and rural communities across the United States. Its offering combines two technologies: high-speed fiber optics and high-speed fixed wireless. The company presents itself as a local operator, with support teams living in the same communities it serves, and states that its customers are never handled by automated systems.

Coverage and Service Areas

The company reports operating in five states: Indiana, Kansas, Michigan, Missouri and Ohio. Its fiber network is expanding and the company publishes information about the communities it is connecting. To check availability at a specific address, the site offers a verification tool that shows available speeds, personalized pricing and area-specific offers.

Fiber Plans and Reference Pricing

Mercury Fiber's fiber lineup is organized into speed tiers with published monthly prices and a three-year price guarantee. The plans listed on the site are:

• Mercury 100 Mbps: $84 per month. Designed for web browsing, social media and music and video streaming on a few devices; recommended for smaller homes with 5 to 9 devices. Includes Mini Momentum router.
• Mercury 500 Mbps: $104 per month. Intended for small families with multiple devices and HD streaming; suitable for homes with 5 to 14 devices. Includes Mini Momentum router.
• Mercury 1 Gig: $124 per month. Geared toward families, remote work, gaming and 4K streaming; for homes with 10-15 devices or more. Includes Momentum router.
• Mercury 2 Gig: $160 per month. For large families, home businesses and data-heavy workflows; supports more than 20 devices. Includes Momentum Blast router.
• Mercury 2 Gig Plus: top-tier plan with ultra-fast speeds and bundle savings, according to the site's information.

The published prices are not introductory rates and do not require a contract. The company states that it does not apply surprise charges or hidden taxes, and that government fees vary by location. There is a $5 per month discount for autopay and paperless billing.

Technical Features and Equipment

All fiber plans include Wi-Fi 6 and the router corresponding to the selected tier, as well as the Mercury @ Home™ app to manage the home connection. Upload speeds are symmetrical to download speeds across all tiers, with a stated latency of 12 to 18 ms. The plans have no data caps and no long-term contract. Installation costs $50 and activation $45, although some plans include free activation. Fiber drop is free up to 1,499 feet and, beyond that distance, is charged at $0.50 per foot. Failure to return the router incurs a $300 charge and, on 1 Gig or higher plans, failure to return the ONT incurs an additional $200. There is no early termination penalty.

Wireless Internet and Other Services

In addition to fiber, Mercury Fiber offers high-speed fixed wireless as an alternative for areas where fiber is not yet available. The company also offers streaming TV and voice services. Availability of each service depends on the customer's address.

Current Promotions and Programs

The site announces a limited-time promotion with a prepaid Mastercard of up to $400 on select plans, subject to stock availability. The company also promotes a giveaway of one year of free fiber, including equipment, valued at more than $1,700; the winner of the 2025 edition was Don Smith, of Fort Gratiot, Michigan, according to information published by the company.

Customer Service and Support

Mercury Fiber offers phone support for ordering and technical assistance, as well as a help center with FAQs and how-to videos. The company also has a referral program and publishes customer testimonials. The site includes tools to check account status and run speed tests.