Five Lakes Law Group PLLC

Five Lakes Law Group PLLC: Legal Representation for Consumer Debt Consolidation

Five Lakes Law Group PLLC is a debt relief law firm that presents itself as a legal alternative for consumers experiencing financial hardship. Its approach centers on providing cost-effective legal representation, guiding clients throughout the entire debt elimination process with the support of licensed attorneys. The firm states that it has helped more than 200,000 clients.

The Debt Consolidation and Reduction Program

The core service is a debt consolidation program that, according to the company, can reduce monthly payments by 40% or more and help clients achieve debt freedom within 24 to 48 months. The program is positioned as an alternative to bankruptcy, a consolidation loan, or continuing to make minimum payments to creditors. Among its features, the firm mentions that it does not charge interest rates or hidden fees, and that fees vary by state and are success-based.

The company notes that clients who make all monthly deposits pay back, on average, approximately 55% of their enrolled debt before fees. It also indicates that clients typically save about $480 per month on their debt payments. The program includes a mobile app to manage debt, view upcoming deposits, and monitor progress, as well as a client access dashboard.

Legal Support and Attorney Guidance

One of the differentiators the firm highlights is attorney involvement throughout the process. According to its presentation, having a law firm provides legal representation, attorney oversight, and a stronger stance than most debt help companies can offer on their own. The company states that its attorneys have the industry experience to support debt consolidation and that ongoing legal support helps the process run smoothly at every stage.

The firm also offers pro se legal document drafting and attorney assistance at no additional cost to all its clients. If a client is sued for a debt during the process, the company indicates it can help slow down or assist in settling the lawsuit. Additionally, if a client believes they are the victim of wrongful conduct by a debt collector, the firm offers help to determine what actions can be taken to achieve the best possible outcome.

Frequently Asked Questions About the Service

The company addresses several common questions on its website. It explains that the service works by consolidating and reducing monthly payments, tackling debts one by one, and aiming for the client to become debt-free in 24 to 48 months. Regarding the impact on credit score, it notes that diverting payments to creditors during debt resolution creates the leverage necessary to resolve debts, but it can temporarily affect the FICO score. According to the firm, making creditors wait encourages them to lock in new terms and agreements that can lead to lower monthly payments and long-term savings. The company emphasizes that the client remains in control throughout the process and that the faster they complete the program, the faster they can improve their creditworthiness.

Contact Channels and Hours

The firm offers phone and chat support. Phone support hours are Monday to Friday 7:00 AM to 9:00 PM Central Time (CT), Saturday and Sunday 8:30 AM to 5:00 PM CT, and chat is available 24/7. The company also has a contact email and a mailing address in Southfield, Michigan, as well as a correspondence address in Philadelphia, Pennsylvania.

Privacy and Information Handling

Five Lakes Law Group PLLC's privacy policy details that the company collects personal information provided by the client, information about transactions with creditors, and data from consumer reporting agencies. The firm may share information to carry out requested transactions, fulfill contractual obligations, comply with the law, prevent fraud, or respond to subpoenas. It may also share information with third parties that help advance the goals of the client relationship, such as a debt consolidation loan provider, and with creditors, credit card companies, collection agencies, and banks as needed to provide its services. In some states, it may be required to provide information to a state regulator or auditor to comply with audit or licensing requirements. The company states that it uses information for data analysis and routine reporting, and in those cases the data is not identifiable. Clients can opt to withdraw their consent by contacting the company by phone, mail, or email; the firm warns that withdrawing consent may limit or prevent the provision of certain services and, in cases of essential or legally required information, could lead to cancellation of service without penalty. The company states that it trains its employees and maintains physical, electronic, and procedural controls in accordance with government standards. For California residents, the firm indicates that it will not share information with nonaffiliates except as allowed by law, and that it will limit sharing among affiliates to the extent required by California law.

Locations

Main Office: 26711 Northwestern Hwy., Ste. 350 Southfield, MI 48033 · Phone: (855) 441-6129

Office 2: PO Box 8280 Philadelphia, PA 19104-8280