Halsted Financial Services, LLC

Halsted Financial Services, LLC: managing delinquent accounts receivable

Halsted Financial Services, LLC specializes in managing and servicing delinquent accounts receivable. The firm presents itself as a debt collection agency that combines digital channels and human support so consumers can resolve their debts. Its communications include the industry's standard legal notice: this is a communication from a debt collector and any information obtained will be used for that purpose.

Consumer support and payment plans

The company states that every customer is treated with respect and that solutions are tailored to each financial situation. To that end, it offers an online portal where users can view and manage their account 24/7. Through that access, flexible payment options and possible discounts are shown for those who qualify.

The site illustrates the options with an example based on a past due amount of $1000: a one-time payment of $500 with 50% off, three monthly payments of $233.33 with 30% off, or five payments of $180 per month with 10% off. The material also indicates that payments can be as low as $50 per month. These terms are presented as examples from the catalog and are subject to the applicable requirements.

Contact channels and hours

Agents are available from 7:00 a.m. to 8:00 p.m. (U.S. Central Time). The main phone number is (855) 284-0831, with a TTY line at (800) 275-8639, extension 711. The company also has a contact email address and a mailing address in Skokie, Illinois.

Certifications and associations

Halsted Financial Services is listed as a BBB accredited business and is associated with ACA International, NMLS Consumer Access, and RMAi. Its RMA certification appears with number C1511-1054 and its CRCP certification with number P1802-1272, with a certification date since November 2015. The Chief Compliance Officer (CCO) is Brian S. Glass, Esq., CRCP.

Operational approach

The company states that it keeps up with industry standards through ongoing research, automation, analytics, and process evaluation. It also notes that continuous training and employee development support strong performance within compliance standards. In its presentation, the firm describes itself as an industry leader and emphasizes that it puts the customer before any other consideration.

Location and contact

P.O. Box 828 Skokie, IL 60076 · Phone: (855) 284-0831