Consulate General of Colombia in San Juan

The Consulate General of Colombia in San Juan serves Puerto Rico, the US and British Virgin Islands, Turks and Caicos, Anguilla, Montserrat, Saint Martin and Saint Barthélemy. Its office is inside Mercantil Plaza, Office 814. The district serves residents across different islands, so a visit may require more planning than a city journey.

The institutional site provides routes for passports, visas, apostille, consular registration and public service. An in-person passport application requires attendance, and the photograph is taken at the office. The same page explains an online alternative for qualifying cases and its conditions; applicants should also read the physical-delivery rule rather than assuming the whole process is remote.

The consulate says every in-person procedure requires an appointment requested by email. Public hours are Monday to Friday, 8 a.m. to 2 p.m. on business days. We found no regular walk-in option or public booking calendar, so wait for the office’s reply and do not treat sending an email as automatic confirmation.

There is a specific address difference: the official contact page names 2 Avenida Ponce de León, while the exact Google Maps listing shows 2 Avenida de la Constitución; both place the office in Mercantil Plaza, Office 814. For travellers, especially those arriving from another island, confirm the street name and entrance with the consulate before buying transport or going to the building.

Visible public reviews include thanks for professional help as well as critical accounts of individual visits. Since the listing has a small sample, those comments cannot be turned into a complete assessment of service. This guide uses them as context and prioritizes verifiable instructions: district, email appointment, hours and requirements for each procedure.