City College of San Francisco — Financial Aid Office

CCSF’s Financial Aid Office guides current and prospective students through grants, scholarships, FAFSA, the California Dream Act, file checks, and disbursements. For a family asking about Free City, the office is useful when the registration system does not show the form, a FAFSA response is missing, or charges differ between the tuition waiver and the cash benefit.

The office is at Ocean Campus, Student Success Center, Room 1122, 50 Frida Kahlo Way. CCSF lists 415-239-3577 and financialaid@ccsf.edu; its posted fall hours vary by weekday, so check the page before visiting. The college also offers a virtual help counter on weekdays, with hours listed on its financial-aid contact page.

The office does not replace the admission application or myRAM registration. For Free City, students complete the one-question form during registration; financial-aid staff can explain how it interacts with CCPG, FAFSA, or the California Dream Act. If the form is missing, CCSF says to ask the program coordinator or Admissions and Records/Registration.

Prepare for a useful conversation by bringing your student ID, term and registered courses, a screenshot of the eligibility screen, and any portal notice. Do not send banking details or identity numbers through ordinary email; ask which secure channel to use. If a disputed amount is a health, materials, or other excluded fee, staff can direct you to the campus office responsible for it.

This contact serves CCSF. Students at another community college should use that campus’s financial-aid office because CCPG forms and local processing steps can vary. <a data-profile="sf-ccsf-aid">The Financial Aid profile lists CCSF’s location and posted hours</a>; <a data-profile="sf-free-city">the city-backed Free City page explains the registration step that activates the benefit</a>.

Who it serves and what it can cover: The office is at Ocean Campus, SSC 1122; phone 415-239-3577 and email financialaid@ccsf.edu. Free City is requested during registration; financial aid staff help with FAFSA, Dream Act, CCPG, and other aid.

How to apply or get help: Published fall hours: Monday, Wednesday, and Thursday 8:00 a.m.–5:00 p.m.; Tuesday 8:00 a.m.–6:00 p.m.; Friday 9:00 a.m.–4:00 p.m. Hours may change by term. For case-specific questions, contact the program or financial-aid office named on its official page.

Official application and program information