Express Gold Cash

Express Gold Cash: Online Gold and Jewelry Buying with Payment in 24 Hours

Express Gold Cash is a family-owned American company dedicated to buying gold, jewelry, and precious metals from individuals. It operates exclusively online and presents itself as the country's leading jewelry and gold buyer, with over 25 years of experience in the precious metals and diamonds sector. Its corporate headquarters is located in Salamanca, New York.

How the Selling Service Works

The process is structured in three steps. First, the customer requests a free appraisal kit that the company sends to their home along with an overnight return shipping envelope; there is also the option to print the kit at home to get started sooner. Second, the customer places their valuables in the package and drops them off at a FedEx location or schedules a free pickup with the same company, being able to track the shipment at all times. Third, the team of experts evaluates the items and makes an offer based on weight, material, and the daily gold price; if the customer accepts, they receive secure payment within 24 hours or less.

What the Company Buys

The buying catalog covers a wide spectrum of pieces and materials:

• Necklaces, bracelets, rings, watches, and earrings
• Diamonds
• Gold coins and silver coins
• Silver jewelry and silver flatware
• Platinum jewelry, platinum, palladium, and rhodium
• Dental gold
• Gold in various purities: 10k, 14k, 16k, 18k, 22k, and 24k

Shipping Guarantees and Protection

The company insures packages up to $100,000 and offers free overnight shipping via FedEx, with tracking from the moment the package leaves the customer's hands. It holds an A+ rating from the Better Business Bureau and a record of zero complaints with that organization. If the customer is not satisfied with the offer, the company returns the items free of charge and without questions. It also matches any offer from national online competitors, provided it does not exceed 90% of the current day's market price for precious metals and that the customer provides written documentation of said offer before receiving theirs.

Scale and Recognition

According to data published by the company itself, it has bought and sold over $100 million worth of gold, served more than 50,000 customers, and accumulated over 11,186 positive reviews on Trustpilot. The company claims to have been ranked number 1 by TopConsumerReviews.com among online gold buyers.

Customer Service and Operations

The corporate headquarters is open Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, while online service is available 24 hours a day, 7 days a week. The company also manages an affiliate program with affiliate access.

Location and Contact

100 Main Street, Suite 14, Salamanca, NY 14779 · Phone: 1-877-465-3165 · Email: contact@expressgoldcash.com · Hours: Monday to Friday, 9:00 a.m. – 5:00 p.m. EST