Luxer One

Luxer One: smart lockers for automated package receiving

Luxer One is an American company specializing in smart locker solutions and automated package management. With more than 15 years in the industry, the company has managed millions of deliveries across various sectors and operates in the United States and Canada through a network of installation and technical support partners.

Solutions by sector

The company organizes its offering based on the type of client. Its solutions are aimed at residential communities (multifamily), retail, offices, universities, hotels, and mail centers. It also offers a specific solution for architects, focused on integrating its systems into design and construction projects.

Products and technical capabilities

Luxer One's catalog includes smart package lockers, automated package rooms, refrigerator lockers for perishable deliveries, the Luxer Liaison system, asset exchange lockers, order pickup lockers, and access control. The company states that its solutions are designed to accept 100% of packages, from a diamond ring to a pair of skis, and that its technology guarantees 99.9% uptime. Support is available 24/7 for carriers, residents, and communities.

History

The company was founded in 2005 by Arik Levy, its current CEO, under the name Laundry Locker, a dry cleaning locker service. In 2012, the locker software expanded to 16 countries under the Droplocker brand. In 2013, the first Luxer One lockers were introduced, and in 2014 a new generation with an iOS controller was launched. In 2015, Luxer Room, a patented product, came to market, and in 2017 outdoor lockers were installed nationwide. In 2018, Luxer Fridge added smart security for perishable deliveries. In 2019, the company was acquired by the ASSA ABLOY group. In 2024, Luxer One reached 400 million packages delivered.

Headquarters and partner network

Luxer One started operations in San Francisco and currently has its headquarters in Sacramento, California. The company states that its headquarters occupies more than 10,000 square feet and houses most of its team, including executive leadership, customer care centers, and the research and development lab. The company has a partner network in the United States and Canada that handles installation, technical support, and local assistance in key markets.

Publications and resources

Luxer One maintains a blog with articles on package management and industry trends, such as preparing communities for the increase in packages during the holidays or multifamily market reports. The company also publishes press releases, such as the launch of Luxer Access, presented as the first end-to-end access management solution for multifamily communities.