Dollar Bank

Dollar Bank, personal and business banking with more than 170 years of history

Dollar Bank is an independent community bank founded in 1855 in Pittsburgh by Charles Colton, with the idea of creating an institution where anyone could open an account with one dollar, regardless of race or gender. Over more than 170 years, it has grown into a full-service regional bank serving individuals and businesses in Northeast Ohio, Western Pennsylvania, the Hampton Roads community in Virginia, and the Cumberland Narrows community in Maryland.

Personal Banking Services

The institution offers personal banking solutions including checking and savings accounts, certificates of deposit, online and mobile banking, person-to-person (P2P) payments, and credit and debit cards. Featured accounts include Everything Checking, which according to the website information includes a $300 welcome bonus, and the Smart Savings Account, which the bank presents with a 3.75% annual percentage yield (APY), more than ten times the national savings rate according to its own comparison. It also offers programs such as Workplace Banking, Military Banking, Start Smart Banking, Early Pay, and Hassle Free Switch, as well as financial calculators.

Loans, Mortgages, and Financing

In the credit area, Dollar Bank offers mortgages, home equity loans and lines of credit, credit cards, personal loans, home improvement loans, auto, boat, and RV loans, student loans, consolidation loans, and refinancing. The page mentions seasonal fall home equity loan specials. It also offers financing solutions, insurance, and private banking services, which include deposit accounts, credit solutions, business accounts, advice from a private banker, and investment services.

Small Business and Corporate Banking

For small businesses, the bank offers free business checking accounts, savings accounts, online services, credit cards, term loans, lines of credit, business express loans, commercial vehicle loans, and government loans. In the corporate segment, it offers corporate banking, treasury management, term loans, lines of credit, revolving credits, letters of credit, government loans, international trade, and commercial real estate financing. It also offers payment and collection services (online bill payment, remote deposit, card payment acceptance), fraud protection, small business insurance, and an employee financial wellness program.

Community Commitment and Publications

The institution states its commitment to developing the communities where it operates through employee volunteering, corporate giving, and contributions aimed at improving quality of life and supporting local economic development. Its president and CEO, Jim McQuade, summarizes the company's philosophy in the phrase "Empowering people to live better lives." The bank also maintains the Be Dollar Wise section, with resources and articles prepared by its financial experts on topics such as updating financial accounts after a move, tracking expenses, P2P payments, and credit scores for beginners.

Customer Service and Contact Channels

Dollar Bank serves its customers through online and mobile services, which allow transferring money between accounts, sending funds via Zelle®, paying bills, and performing other tasks. The institution facilitates scheduling branch appointments, in person or by phone, with a team member. It is an FDIC member and identifies itself as an equal housing lender.