Georgia Department of Labor — Gwinnett County Career Center

The Georgia Department of Labor’s Gwinnett County Career Center is at 2211 Beaver Ruin Road, Suite 160, in Norcross, and serves Gwinnett County. It is a state office, not a private agency that charges to refer you to an employer. The official page provides the address and statewide phone number, (877) 709-8185. Call before visiting and explain whether you need job-search guidance, help with an account or information about benefits, because each issue may follow a different route.

The public listing for this office has a low rating and a substantial number of reviews, but the visible accounts need context: several complaints concern unanswered calls, waiting and unemployment claims; one person says the department helped recover a week’s wages, and another praises the staff member who assisted them. These accounts justify asking about timelines, points of contact and a case number, but they do not prove that every employment service has failed its duty. Reviews for one office cover different services and are not an audit of the program.

If your issue concerns unemployment benefits, keep the determination, submission date and call records. Georgia has a separate appeals process for benefit decisions, with a written filing deadline that may be 15 days from the determination date; check the deadline on your own document and do not substitute an informal complaint for an appeal. If the office has not resolved your question, use the state service directory and ask which channel handles it. If you are looking for work, say that you need career services and ask about job leads or training resources. Never pay someone to file a free government application or promise to speed up a benefit.