Hinge

Hinge, the dating app designed to be deleted

Hinge is a dating app whose proposition, according to its own presentation, starts from the idea that anyone looking for love should be able to find it. The company maintains that its algorithm, described as Nobel Prize-winning, is aimed at securing promising dates rather than keeping users inside the app. Its commercial tagline is "Go on your last first date."

Hinge Labs and the study of compatibility

The company has Hinge Labs, a team made up of researchers, behavioral analysts, and matchmakers who study dating app users and their compatibility in order to improve the product. The company presents itself as "love scientists" and claims to have gained expertise in that field.

Corporate structure and international presence

The parent company listed in the legal information is Hinge, Inc., incorporated in Delaware (United States), with its registered office at 809 Washington Street, New York. For users residing in the European Union, the legal information corresponds to MTCH Technology Services Limited, an Irish company with number 6071261, with its registered office at 10 Earlsfort Terrace, Dublin 2, D02 T380, Ireland, and a declared share capital of €1,000,000.00. The company also has a grievance officer for India, with an address in Gurgaon.

Contact and support channels

Customer support is handled through the help center and the email hello@hinge.co. There are also specific addresses for partnerships (partnerships@hinge.co) and for press inquiries (press@hinge.co). For legal matters and requests from authorities, the company indicates legaldept@match.com, and for European Union authorities under the Digital Services Act, it designates that same email as its point of contact.

Transparency and regulatory framework

In compliance with the European Union's Digital Services Act, Hinge states that its average number of monthly active recipients in the EU is well below the threshold of 45 million that defines very large online platforms. The company publishes transparency reports and maintains a specific point of contact for authorities of the Member States. In Australia, it identifies itself as a Tier One dating service under that country's voluntary code of practice for online dating.

Employment and corporate communications

The company keeps recruitment channels open and states that it is looking for people interested in making dating effective, not addictive. It has a newsroom with press releases, media coverage, and press kits, as well as a section for user success stories.

Offices and locations

Main office: 809 Washington Street, New York, NY 10014

Dublin office: Phone: +1 310 759 9580

Gurgaon office: One Horizon Center Level 18, One Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurgaon – 122002 · Email: grievance-officer-in@hinge.co