Mozio

Mozio: global ground transportation aggregation

Mozio is a travel technology company founded in 2011 by David Litwak and Joseph Metzinger. Its business consists of aggregating ground transportation services —airport transfers, shuttles, private cars, trains, buses, taxis, limousines, sedans, and water taxis— into a single search and booking experience. The company is headquartered in New York and operates in more than 180 countries, with access to over 3,000 transfer providers and a presence in more than 3,500 cities.

Services for travelers

For individual travelers, the platform allows searching routes, comparing providers and prices, and booking ground transportation in just a few steps. The booking includes flight tracking, pickup guarantee, free cancellation up to 24 hours in advance, instant confirmation, and 24/7 customer support. There are no subscriptions or platform fees: users only pay for the transfer. The company states that more than 25,000 travelers have used its services and that it has been reviewed on Trustpilot.

Solutions for travel companies

Mozio provides ground transportation infrastructure to airlines, online travel agencies, hotels, cruise lines, tour operators, travel distribution platforms (GDS), corporate travel companies, and tours and activities platforms. Integration is done through an enterprise API with full inventory access via a single endpoint, real-time pricing, multi-modal inventory, and attach-rate optimization. It also offers a white-label booking experience with a custom domain, no operational overhead, and revenue sharing, as well as an embedded widget that is installed by copy-pasting, with no engineering required, managed inventory, and commission per booking. For travel agencies and TMCs, it provides a booking tool that allows managing transfers for multiple clients from a centralized dashboard, with commissions ready to withdraw.

Global network and coverage

The company claims to have more than 3,000 providers, more than 3,500 airports, and a presence in over 180 countries, with support in multiple languages and 24/7 assistance. Among the advantages it highlights for travel brands are the ability to generate ancillary revenue without operational overhead, brand customization and selection of providers and vehicles, a single contract for global coverage, real-time flight monitoring with automatic delay handling and driver coordination, and a network of licensed and vetted providers.

Integrations and business model

The platform integrates via API, white-label, or widget, adapting to the needs of airlines, OTAs, hotels, cruises, and smaller travel brands. For travel companies, Mozio operates on a commission model: it charges a small fee for each successful booking made through its platform. The company also offers a program for independent travel agents, who can manage client transfers worldwide and set their own commission, as well as for luxury travel advisors, who can offer premium transfers and earn commissions. Additionally, there is a concierge service to request customized quotes for complex trips or large groups.

History and evolution

Founded in 2011, Mozio began as a way to compare airport transfers and evolved into a global travel technology platform. In 2021, it launched Zero by Mozio, an initiative that expands the offering with low- and zero-emission vehicle options. In November 2022, Nicole Kerr, who joined the team in 2016, took on the role of CEO. Among the milestones the company highlights are the launch of the 'How I Got Here' podcast by its founder in 2019, the creation of the Explorers Club, and the organization of the Travel Mobility Conference in 2020.

Presence and contact

Mozio is headquartered in New York and operates in more than 180 countries. The company offers 24/7 customer support and has a help center, as well as tools to manage, cancel, or resend bookings. For business inquiries, it has specific channels for partners and providers.

Location and contact

Phone: +1 855 980 5669 · Email: info@mozio.com