Data Recovery Service · New York, United States

WeRecoverData

New York-based company specializing in data recovery from hard drives, SSDs, RAID arrays, and other media, with controlled lab environments and 24/7 emergency service.

About WeRecoverData

WeRecoverData: Data Recovery with Controlled Lab Environments and International Coverage

WeRecoverData is a privately held company headquartered in New York that provides data recovery services worldwide. According to its own presentation, it has representation in North America, South America, Europe, and the Middle East, and operates controlled lab environments in those regions. The company describes itself as an industry pioneer and claims to invest in its own research and development, with proprietary technology and state-of-the-art equipment.

Recovery Services for All Types of Media

The service catalog covers data recovery from hard drives, SSDs, RAID arrays, and other storage media. The company details the following lines of work:

  • Data recovery from hard drives, SSDs, RAID arrays, and all types of storage media.
  • Enterprise RAID, SAN, and NAS recovery performed by certified engineers.
  • SSD recovery.
  • Digital forensics.

In addition to drives and arrays, the company mentions recovery from tapes, memory cards, flash drives, optical and magnetic media, and flash memory chips.

Service Options and Work Process

WeRecoverData offers several options to adapt to the urgency and needs of each case:

  • In-lab standard recovery.
  • In-lab priority recovery.
  • In-lab priority weekend recovery.
  • In-lab emergency recovery.
  • Remote emergency recovery.
  • On-site emergency recovery.

The process begins with an evaluation of the storage device, after which the client receives a price quote that determines the cost and recovery time frame based on the complexity of the case. Fees depend on the type of failed device, the physical or logical problem of the media, and the time and expertise needed to recover and reconstruct the data. Once the evaluation is approved and the process is completed, a list of files is presented to the client so they can identify the critical ones. The recovered data is delivered on an alternative storage device of the client's choosing and shipped back securely.

Guarantee and Emergency Support

The company applies a guarantee policy under which it does not charge recovery fees if it fails to obtain the required data. Emergency service is available 24 hours a day, 7 days a week, and customer service representatives offer an initial consultation over the phone.

Clients and Sectors Served

WeRecoverData directs its services to enterprise clients, government agencies, the military, the health sector, educational institutions, and individuals who need to recover important digital information. The company cites engagements with organizations such as NASA/Boeing and the IRS.

Recognition, Certifications, and Media Presence

The company states that it holds a GSA contract (GSA Schedule # GS-35F-0518; CAGE Code 4DQ04), complies with HIPAA, and holds SSAE16 / SOC 2 Type II / SOC 3 audited certification. It has also been featured or mentioned in media outlets including New York Magazine, The Washington Post, CBS News, Bloomberg Radio, NY Daily News, Channel Insider, Yahoo! Finance, MSNBC, TechCrunch, and eWeek.

Location and Contact

Phone: 1-866-400-3282 · Hours: 24/7 Emergency Service

In brief

Data Recovery and RAID