The Petails

The Petails: illustrated books with your pet as the star

The Petails is a publishing company based in Miami, Florida, that produces personalized illustrated books in which the client's pet is the protagonist. The project presents itself as a publisher that combines artificial intelligence with human review: the company states that it uses different AI models to write the story and generate the illustrations, and that a human team reviews, edits, color-corrects, and approves each book before sending it.

Two formats: digital and hardcover

The catalog is organized around two products. The digital version costs $19, is ready in 48 hours, and is delivered to the client's private library, with a free revision included. The hardcover version costs $79, is printed on demand, and is described as a Smyth-sewn book with 52 full-color pages, 100 lb archival paper, and a personalized dedication page. The purchase of the digital version can be fully credited when upgrading to the hardcover, paying only the difference.

How each book is built

The process is divided into three steps. The client uploads up to five photos of their pet — phone formats such as HEIC, JPG, PNG, and WEBP are accepted, including blurry or old images — and answers questions about the name, species, style, and occasion. Based on those answers, The Petails writes and illustrates a 52-page story in which the animal is the protagonist. The result is delivered first in digital format and, if the client wishes, is turned into a physical book.

Styles and book content

The company offers five different visual universes or styles, which the client chooses before generating the book. The books can include up to four pets, each with a distinct role — co-star, rival, or companion. The company mentions examples of commissions with animals with unique characteristics, such as cross-eyed pugs, three-legged tortoises, a one-eyed Maine Coon, or a pig named Steven.

Revisions, timelines, and guarantee

Each paid order includes one free revision round, which is requested by replying to the delivery email and is resolved within 24 hours; additional revisions cost $5. The digital version arrives in 48 hours. The hardcover is printed and shipped from a partner facility within 5 to 7 business days, with free shipping in the United States; there is a rush production option for an additional $25 that reduces the timeline to 2 or 3 days. The company offers a 30-day guarantee for the hardcover: if the client is not satisfied, they can request a full refund by sending a photo, and they keep the book. Digital downloads are non-refundable, although the company promises to redo them if there is any problem.

Gift cards and customer service

The Petails sells gift cards that cover the full hardcover book and allow the recipient to choose the photo, name, and narrative universe; the buyer's message travels with the code. Support is provided by email, and the company states that it responds within 24 hours from Miami.

Location and contact

Email: hello@thepetails.com