DHX-Dependable Hawaiian Express

DHX-Dependable Hawaiian Express: Ocean and Air Freight to Hawaii, Guam, and Alaska

DHX-Dependable Hawaiian Express is a transportation and logistics company focused on domestic ocean shipping and global air freight to and from Hawaii, Guam, and Alaska. Its offering covers both full container loads and less than container loads, as well as complementary warehousing, distribution, and trucking services.

Ocean and Air Freight Services

The company handles ocean and air shipments to and from Hawaii, Guam, and Alaska. Its services include full container load (FCL) and less than container load (LCL) transportation, with import and export options. The company offers quotes for LCL shipments to Hawaii or Guam westbound, as well as rates for all types of shipments.

Warehousing, Distribution, and Integrated Logistics

DHX complements ocean and air freight with public warehousing and distribution services, third-party logistics (3PL), trucking and full container load transportation, and harbor drayage. It also provides services for specialized project cargo.

Presence in the United States and the Pacific

The company has facilities in various locations. Its headquarters is in Los Angeles, and it maintains offices and warehouses in Chicago, Commerce, Guam, Honolulu, Kailua-Kona, Maui, Oakland, and Seattle. This network allows coordinating shipments between the continental United States and the Pacific islands.

Customer Tools and Shipment Tracking

DHX's website offers online tools for its customers, such as quick and advanced shipment tracking, invoice tracking, quick quotes for LCL to Hawaii or Guam, and quotes for all types of shipments. It also allows managing pickups and bookings, making online payments, and filing claims. The company publishes an ocean sailing schedule for Hawaii and Guam, as well as downloadable forms for credit applications, hazardous materials, personal effects, proforma invoices, and ocean bills of lading.

Commitment to Sustainability

DHX has incorporated sustainable practices into its operations, including solar-powered offices and warehouses, as highlighted on its website.

Customer Reviews

On the Trustpilot platform, DHX-Dependable Hawaiian Express has a rating of 4.7 out of 5 based on 610 reviews. Customer comments mention aspects such as quick responses, on-time deliveries and pickups, and customer service. Some reviews also point out areas for improvement in communication and follow-through at certain offices.