Amica Mutual Insurance

Amica Mutual Insurance: auto, home and life insurance since 1907

Amica Mutual Insurance is a mutual insurance company operating in the United States that offers auto, home and life policies, along with a broader portfolio of coverages. The company presents itself as an insurer built on customer service and financial stability, and traces its origins to 1907.

Insurance products

The company's offerings include insurance for individuals and small businesses. Personal coverages include:

• Auto insurance
• Home insurance
• Life insurance
• Umbrella insurance
• Condo insurance
• Renters insurance
• Flood insurance
• Annuities
• Marine insurance
• Motorcycle insurance
• Small business insurance

The company also offers the option to bundle policies to simplify protection and access savings.

Platinum Choice Home policy

Within home insurance, Amica offers the Platinum Choice policy, which according to the company's information includes additional protection up to 30% above the dwelling coverage limit if repair costs exceed that limit, broader coverage for personal property such as phones, computers, TVs and other smart devices, and higher coverage limits for items such as jewelry and watches. The company also offers a Standard Choice Home option.

Customer service and claims handling

The company has a claims center with resources such as roadside assistance, checklists for auto accidents and home losses, and guidance on how to handle a death claim. Customer service representatives are available 24 hours a day, 7 days a week, and the company presents itself as award-winning in this area. Amica was recognized by J.D. Power as number 1 in customer satisfaction with the home insurance claims experience.

Digital tools and services

Amica offers online quoting for various products, the ability to save and retrieve quotes, and a mobile app. Its tools include Car Connection and Contractor Connection, as well as roadside assistance services. Customers can create an online account to manage payments, policies and claims.

Sponsorships and community commitment

The insurer sponsors professional football player Drake Maye and his wife, content creator Ann Michael Maye. In the community, Amica and the Boston Celtics announced early education grants, and Jayson Tatum revealed the $50,000 Game Changer Grants for Little Amigos Learning Center and the Dimock Center.

Corporate information

The company publishes information about its annual report, facts and history, licensing, diversity, equity and inclusion, and its commitment to ethics. Its headquarters is located at 100 Amica Way, Lincoln, RI 02865.

Location and contact

100 Amica Way, Lincoln, RI 02865 · Phone: 800-242-6422 · Hours: Representatives available 24 hours a day, 7 days a week