Skrill

Skrill: digital wallet for payments, transfers, and online betting

Skrill is a digital payments platform operating under the name Skrill USA, Inc. Its offering is built around an electronic wallet that allows you to pay at online merchants, send money to third parties, make deposits on betting and gaming platforms, and manage a prepaid card. The company presents itself as a service used by millions of users and available through a mobile app for Android and iOS.

Money transfers and online payments

The transfer service allows you to send money to any recipient and anywhere, with a fee structure that the company details in a specific section of its site. For online purchases, the Skrill wallet works as a secure payment method at participating merchants. The company also offers the possibility to withdraw funds to a bank account in seconds, although this feature is subject to the availability of supported banks and the website indicated that the process could take up to five days in other cases.

Betting and gaming

Skrill directs part of its activity to the sports betting and online gaming sectors. The platform allows secure deposits at bookmakers and depositing funds from the wallet to gaming platforms. The company promotes these features with the argument of offering instant, secure, and unlimited access to the user's funds. Among its promotional initiatives is the "Final Score" game, which the company describes as a six-match, six-prediction proposition with prizes of up to $2,000 weekly for those who correctly predict all results, free to play and subject to terms and conditions.

Skrill Visa prepaid card

The company markets a Skrill Visa® prepaid card that allows you to spend the wallet balance, as well as a Skrill Visa® virtual prepaid card aimed at online purchases. The card is issued by Community Federal Savings Bank, member FDIC, pursuant to a license from Visa USA Inc. The site includes a section with information on using the card.

Knect loyalty program and VIP program

Skrill has a loyalty program called Knect, in which almost all transactions earn points redeemable for rewards and exclusive offers. The company summarizes it with the idea that users can get benefits from their usual transactions. It also has a VIP program that offers premium perks to certain customers.

Top-up and mobile app

The wallet can be topped up using gift cards purchased at CVS or Dollar General stores, a method the company presents as fast, secure, and fee-free, and which avoids banking delays. The Skrill app is available for download on Google Play and the App Store.

Corporate structure and regulation

Skrill USA, Inc. is headquartered at 5335 Gate Parkway, Fourth Floor, Jacksonville, Florida 32256, United States. The company is registered with FinCEN and licensed as a money transmitter in various U.S. states and territories, with NMLS number 935195. The company warns that some services offered by Skrill LTD are not provided by Skrill USA and that services in the United States can only be viewed on the Skrill USA website. The site also mentions the availability of PSD2 APIs and publishes documents such as the Comprehensive Privacy Notice, the Modern Slavery Act Transparency Statement, and a portal for law enforcement authorities.

Customer service and support

The platform offers a FAQ and popular topics section to resolve common questions, as well as an Additional Support Programme for those who need extra help in their financial journey. It also has an affiliate program that rewards those who refer new Skrill account holders.

Location and contact

5335 Gate Parkway, Fourth Floor, Jacksonville, Florida 32256, USA