Covered

Covered, a digital insurance agency for the mortgage sector

Covered presents itself as a digital insurance agency designed specifically for mortgage institutions. Its proposition is to solve the insurance problems affecting independent mortgage banks, credit unions, banks, and pure-play servicers throughout the entire loan lifecycle: origination, refinancing, and portfolio servicing.

The company states that 3 of the top 10 residential mortgage servicing companies in the United States use its platform to improve the insurance experience for their borrowers. That reference is based on the MSR rankings published by National Mortgage News (Q2 2025), according to the company itself.

Products and capabilities for origination

In the origination phase, Covered offers actionable insurance quotes that aim to accelerate closings, automate policy collection and documentation, and strengthen loan officer confidence and retention.

Portfolio servicing and refinancing

For portfolio servicing, the agency enables monitoring for overpayment risk, reducing escrow shock inquiries, and simplifying insurance renewal shopping for borrowers. In refinancing, it helps retain customers through insurance savings opportunities, reduce total monthly payments, and increase visibility for loan officers into the insurance process.

Marketplace, agents, and nationwide coverage

Covered's marketplace is made up of more than 80 national and regional carriers selected for mortgage workflows, with access in all 50 states. The company states that it can help find coverage even in complex risk scenarios. Its agents, licensed and based in the United States, specialize in homeowners insurance and mortgage-related needs, and work directly with loan officers or servicing call centers.

Technology integrations

Covered's platform is API-first and integrates natively with common mortgage technologies. It has pre-built integrations with Blend POS, Blue Sage Solutions, ICE Servicing Digital, and Total Expert, which according to the company enables faster deployment and seamless borrower experiences. It also offers ready-to-use UX components, real-time quoting APIs, and turnkey workflows to integrate into LOS, POS, or CRM.

Insurance catalog

In addition to homeowners insurance in its H03, H05, and H06 variants, Covered offers auto, personal property, and casualty insurance, as well as flood, renters, pet, and bundled policy products, among others.

Regulatory compliance

The company notes that its services were developed with compliance in mind for state and federal regulations such as GLBA and RESPA, that it aligns with CFPB guidelines for settlement service providers and financial services marketplaces, and that its internal controls and policies are SOC 2 Type II certified.

Client profile

Covered is designed for independent mortgage banks, credit unions, banks, and pure-play servicers. The company offers different implementation models adaptable to each entity's business.