Hawaii Health Systems Corporation

Hawaii Health Systems Corporation: healthcare network across the Hawaiian islands

Hawaii Health Systems Corporation (HHSC) is a public health corporation that serves as the safety net for acute care on the neighbor islands and for long-term care in the state of Hawaii. Its main role is to ensure access to healthcare services for everyone, regardless of whether they have health insurance or their ability to pay.

The entity operates 847 licensed beds in facilities located on three islands. In fiscal year 2018, its facilities recorded 13,016 hospital admissions, according to data published on its website.

Regional structure and affiliated centers

The organization is divided into four geographic regions that group different hospitals and care centers:

• East Hawaii Region: includes Hilo Benioff Medical Center, Honoka‘a Hospital and Skilled Nursing, and Ka‘u Hospital.
• West Hawaii Region: comprises Kona Community Hospital and Kohala Hospital.
• Oahu Region: made up of Leahi Hospital and Maluhia.
• Kauai Region: groups Ali‘i Health Center and Kahuku Medical Center, both affiliated as 501(C)(3) organizations.

In addition, the system maintains its own foundation, the HHSC Foundation, and a governance structure headed by a board of directors and an administrative team.

Commitment to accessibility and non-discrimination

HHSC applies a non-discrimination policy on the basis of race, color, ancestry, national origin (including limited English proficiency and primary language), religion, age, disability, sex, sexual orientation, or marital status, in compliance with federal, state, and local civil rights laws.

The corporation offers free language assistance services and auxiliary aids to facilitate information in accessible formats. These services are available in multiple languages, including Spanish, Tagalog, Japanese, Korean, Chinese, Vietnamese, Samoan, Marshallese, Chuukese, Hawaiian, Ilocano, Visayan, Tongan, Lao, and Pohnpeian, among others. To request them, the entity provides the phone number 1-808-733-4164 or contact with the service provider.

Likewise, the website states its commitment to digital accessibility and invites users to report any access difficulties via email at privacyofficer@hhsc.org or by phone at 808-733-4164.

Transparency and governance

The corporate page publishes information on pricing (Price Transparency), organization reports (HHSC Reports), rules and governance, as well as the compliance program (Compliance Program). It also details public procurement procedures, with notices of open solicitations and general conditions for doing business with the corporation.

HHSC's central office is located at 3675 Kilauea Avenue, Honolulu, Hawaii 96816. The main phone number is (808) 733-4020 and the fax number is (808) 733-4028.

Location and contact

3675 Kilauea Avenue, Honolulu, Hawaii 96816 · Phone: (808) 733-4020 · Email: privacyofficer@hhsc.org