Ring

Ring: video doorbells and cameras for home security

Ring is a smart security company that sells connected devices for homes and small businesses. Its catalog includes video doorbells, outdoor and indoor cameras, alarms and sensors, as well as smart lighting. The company presents itself with the mission of making neighborhoods safer and making peace of mind more accessible.

Main products and categories

The offering is organized into four main groups: video doorbells, outdoor cameras, indoor cameras, and alarms and sensors. Featured models on the site include the Outdoor Cam 2K, the Battery Doorbell 2K, the Floodlight Cam Plus with Outside Door Sensor, and the Battery Doorbell 4K Pro. Accessories such as the third-generation Chime and five-piece alarm kits are also sold.

Solutions by area to cover

The site suggests configurations based on the area you want to protect: the front door, to get visitor alerts and keep tabs on deliveries; outdoor areas such as the yard, patio, driveway or alley, to detect motion; indoor areas, to secure entry points and check in while you're away; and the whole home, to cover every angle. The company also offers a quiz to help users choose.

Ring Protect subscription plans

Ring sells compatible subscription plans under the Ring Protect name. These plans let you re-watch recorded moments, access intelligent recognition, and get emergency monitoring. Features described include up to 180 days of video history, automatically generated video descriptions, the Familiar Faces feature for tagging people you know, and Active Warnings that give spoken warnings to potential intruders. 24/7 professional monitoring requests dispatch of emergency responders when the alarm system detects break-ins or other emergencies. The company states that it does not own its monitoring center and that smoke and carbon monoxide monitoring is not available for commercial addresses or commercially zoned locations.

Professional installation

Ring offers a professional installation service starting at $129.99 per device, billed separately. The service includes mounting and wiring the device, removal and disassembly of the previous equipment, setup of WiFi, the Ring app and smart home integration, plus hands-on training on the device and app. Modifications and extensions of existing wiring cost extra and are only available for low-voltage wiring (PoE or plug-in USB-C). There is also a mobile security installation option starting at $499 per device.

Shipping, returns and support

The company offers free shipping and returns on all US orders, with a 45-day return window. Phone support and the app are available in English, Spanish and other languages. The site includes an AI chat assistant to answer questions about home protection and provide personalized recommendations.

History

Ring was founded in 2012 in a garage, when its founder wondered whether it would be possible to answer the door from your phone. The first video doorbell gave rise to more than a decade of products and features, including 3D Motion Detection. The company continues to develop connected security devices and services.