Stephens Ford

Stephens Ford, Ford dealership in Danville (West Virginia)

Stephens Ford is a Ford-brand dealership located in Danville, West Virginia. Its activities include the sale of new and used vehicles, service and parts, and financing for purchases and leases. The company presents itself as a full-service dealership serving drivers in the Danville area.

New and used vehicles

The dealership sells new vehicles from the Ford lineup, with models such as Mustang, Expedition, Expedition Max, Bronco, Bronco Sport, Escape, Explorer, Mustang Mach-E, F-150, Maverick, Ranger, and Transit, as well as chassis and cutaway versions of the E and F series. The selection also includes used vehicles, with specific sections for units under $20,000 and featured vehicles.

The website allows filtering inventory by location, type, year, make, and body style, and offers tools such as CarFinder to locate a specific vehicle. The possibility of ordering a new Ford configured from the factory is also advertised.

Service, parts, and accessories

The service department performs maintenance and repairs, with dedicated sections for brakes, oil changes, tires, battery, and general service. The company offers Ford Mobile Service and pickup and delivery service. The parts and accessories area covers parts, accessories, and tires, with specific offers.

Financing and remote purchase

Financing is handled through an in-house center, with online application and a credit estimator. The dealership allows starting the purchase from home: the customer can request an appraisal of their used vehicle, complete the financing application, adjust payments, and buy online, with home delivery available. If preferred, the process can be continued in person at the dealership.

Programs and recognitions

The company offers a money-back guarantee, used vehicle appraisal, and the Ford Protect program. The website mentions the JD Power Dealer of Excellence recognition and the FordPass app. It also publishes manufacturer offers, regional incentives, and special promotions.

Customer service

The dealership has a sales team and a service and parts team, and publishes a blog and an FAQ section about the purchase process. The company states that its goal is to be the automotive home of drivers in the Danville area.

Location and contact

104 Stephens Drive, Danville, WV 25053 · Phone: (304) 222-4776 · Email: webleadsford@stephensauto.dsmessage.com · Hours: Monday to Friday: 08:00-17:00; Saturday: 09:00-12:00