Lakeview Loan Servicing, LLC

Lakeview Loan Servicing: Mortgage Servicing and Home Financing for U.S. Homeowners

Lakeview Loan Servicing, LLC is a U.S. entity dedicated to mortgage loan servicing and home financing. The company presents itself as the second-largest mortgage loan servicer in the country and, according to its own website, serves more than 2.6 million customers per year, supporting them throughout the life of the loan. Its headquarters are in Coral Gables, Florida.

Services for Homeowners

The company offers a set of solutions aimed at those who already have a mortgage or wish to purchase a home. Among the services it details are:

• Cash-out refinance: allows access to the equity accumulated in the home, with or without refinancing.
• Rate and term refinance: aimed at reducing the monthly payment, changing the term or rate, or consolidating debts.
• Home equity loan: another way to obtain liquidity based on the property's value.
• Home purchase: financing for a first home, second home, or investment.
• Debt consolidation: combine obligations into a single payment.
• RefiRadar: a tool that allows you to set a savings target and notifies you when rates reach that threshold.
• Rate Advantage: the company states that it matches or beats any rate offered, backing that commitment.

Servicing Model and Servicing Partners

Lakeview owns the mortgage loan servicing rights and works with several servicing partners that handle payment processing, escrow account management, and customer service. The site indicates that borrowers can identify their sub-servicer by checking their monthly mortgage statement or calling the customer care team. The sub-servicers mentioned are LoanCare, M&T Bank, Champion Mortgage, ServiceMac, Carrington Mortgage Services, and Valon, each with its own phone number and online access.

Customer Service and Digital Channels

The company has an in-house team of mortgage loan officers to handle new financing transactions. General telephone customer service hours are Monday through Thursday, 8:00 AM to 9:00 PM (Eastern Time), Friday 8:00 AM to 8:00 PM, and Saturday 10:00 AM to 2:00 PM. It also offers a digital experience called Lakeview Powered by Fastlane, which allows you to track your property's value and equity, access personalized information, and view homeowner resources.

Corporate Structure and Related Services

Under the Lakeview umbrella are other companies: LKV Realty, LLC (real estate), Lakeview Household Insurance Solutions, LLC (insurance), and Lakeview Marketplace, LLC (marketplace). The company also publishes mortgage resources, a content library, a payment calculator, and links to regulatory compliance information such as HMDA, licensing, and privacy policies.

Presence and Coverage

Lakeview Loan Servicing, LLC is headquartered at 4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146. The company operates in the United States, although it is not authorized to originate loans in the state of New York or in U.S. territories. It is licensed by the California Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131216, and its NMLS number is 391521.

Location and Contact

4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146 · Phone: 855-294-8564