Carvana

Carvana: buying and selling used cars with a 100% online process

Carvana is a U.S. company that operates a digital platform to buy and finance used cars without going to a traditional dealership. Its approach focuses on handling the entire process online, from searching for the vehicle to signing the financing, with the option to have the car delivered to your home or pick it up at one of its car vending machines.

Vehicle catalog and available styles

The site organizes its inventory by body style: SUVs, sedans, trucks, EVs, hybrids, coupes, hatchbacks, wagons, convertibles, minivans, and plug-in hybrids. It also lets you browse by popular models such as Rivian R1S/R1T, Tesla Model 3, Chevrolet Equinox, Nissan Rogue, Ford Escape, Ford Explorer, Toyota Camry, Honda Civic, Nissan Altima, Jeep Grand Cherokee, Ford F-150 SuperCrew, and Honda Accord, among others.

The platform groups options by budget, with a section for vehicles under $20,000, and by fuel efficiency, with a variety of vehicles rated 40 MPG/MPGe or higher. It also shows vehicles with free shipping and a selection of deals priced at least $1,500 below the Kelley Blue Book® Typical Listing Price.

Delivery and pickup

Buyers can choose between home delivery or pickup at a Carvana car vending machine. The company notes that, depending on location, availability can be as soon as the same day. The site also points out that there is always inventory near you and that some vehicles have no shipping fees.

Financing, selling, and trade-in

Carvana offers financing integrated into the purchase process. For those who want to sell or trade in their current car, the company provides a real offer in under two minutes through its online tool. The sale or trade-in is handled within the same platform.

Warranties and purchase policies

All Carvana used vehicles include a limited warranty of 100 days or 4,189 miles. In addition, inventory from Carvana and its partners is inspected and reconditioned by technicians and, according to CARFAX™ and AutoCheck®, has no reported fire, frame, or flood damage. The company offers a 7-day return policy to try the vehicle and return it if it doesn't meet expectations.

Additional services: insurance and value tracking

Through Carvana Insurance powered by Root, the company offers auto insurance coverage that, according to its presentation, can be obtained in three clicks. It also offers Carvana Value Tracker, a tool that provides personalized insights into your car's value and lets you track it over time.

Geographic coverage

The site lists U.S. cities where it operates, including Atlanta, Austin, Baltimore, Boston, Brooklyn, Charlotte, Chicago, Dallas, Denver, Detroit, Houston, Indianapolis, Jacksonville, Las Vegas, Los Angeles, Memphis, Miami, Minneapolis, Nashville, New York, Philadelphia, Phoenix, Queens, Saint Louis, San Antonio, San Diego, San Francisco, Tampa, Washington, D.C., and Columbus.