Onuia

Onuia, hotel-inspired bed and bath linens

Onuia is an online store specializing in bed and bath linens that brings the comfort of luxury hotels into everyday life. Its catalog is organized into two main lines: the bath collection and the bed collection, with free worldwide shipping and a money-back policy if the customer is not satisfied.

Bath collection

The bath collection includes premium cotton towels in different ranges, distinguished by their GSM weight and texture:

• Ultrasoft 600 GSM towels.
• Heavyweight 800 GSM towels.
• Striped towels.
• Waffle-weave towels.
• Robes and bath mats.
• Towels packs and sets.

Featured products include the ultrasoft cotton bath towels, the ultrasoft spa bundle, the Ultraplush Serenity robe and the cotton bath mat. The brand offers a wide variety of colors, such as cloud white, sage, midnight black, espresso brown, sand, charcoal, stone grey, navy blue, lapis blue, coral pink, olive green, burgundy, violet, butter yellow and two-tone combinations.

Bed collection

The bed line focuses on eucalyptus lyocell bedding, presented as a cool and soft fiber for sleeping. The catalog includes duvet covers, pillowcases, flat sheets and fitted sheets made of eucalyptus lyocell, as well as bedding bundles, a cloud topper and a muslin blanket. The colors available in this line are espresso brown, cloud white, midnight black, stone grey, coral pink, olive green and lapis blue.

Shipping, guarantee and customer service

The store advertises free worldwide shipping on all orders and a satisfaction guarantee with a refund if the customer is not satisfied. Customer service is available Monday to Friday, from 9:00 am to 5:00 pm. Payments are processed by credit card and other platforms such as American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay and Visa.

Corporate and operational information

The company is identified as Onuia LLC, with company number 97120421 and tax number NL867918123B01. The site lists two addresses that should not be used for returns: one in Cheyenne (Wyoming, United States) and another in Amsterdam (Netherlands). The company operates with prices in US dollars and allows selecting the country and currency from around thirty markets, including Australia, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Lithuania, Netherlands, New Zealand, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States.

Locations and premises

Cheyenne location: 2106 House Avenue, Suite 558, Cheyenne, Wyoming 82001, United States (NOT a return address)

Amsterdam location: Prinsengracht 543, Amsterdam, 1016HS, Netherlands (NOT a return address)