Aventon Bikes

Aventon Bikes: Electric Bikes for City, Mountain, and Cargo

Aventon Bikes is a company dedicated to the design and marketing of electric bicycles and their associated equipment. Its catalog is organized into categories covering different uses: electric mountain bikes (eMTB), fat tire all-terrain, city, cruiser, cargo, and lightweight models. The company presents itself as a brand focused on inspiring adventures on all types of terrain, both on mountain trails and urban routes.

Electric Bike Models and Categories

The electric bike lineup includes models such as Current, Aventure, Level, Ramblas, Pace, Abound, Soltera, Aventure 3, Level 4 REC, Abound LR, Pace 5 REC Step-Through, Current ADV, and Current EXP. These are grouped into categories such as eMTB, Fat Tire (all-terrain), City, Cruiser, and eCargo. Some models are presented as new or recent releases, and the catalog distinguishes between full-suspension, dual-suspension, hard-tail, cruiser, cargo and utility, and lightweight city bikes.

Equipment, Accessories, and Components

In addition to bicycles, Aventon sells a wide range of equipment and accessories. Accessories include air pumps, apparel, bags, baskets, batteries and chargers, bells, locks, drones, fenders, handlebars and grips, helmets, lights and reflectors, mirrors, phone mounts, protective covers, racks, tools and maintenance, trailers and child carriers, vehicle racks, and water bottles. Components include batteries and chargers, brakes, drivetrain, electrical parts, fenders, forks, hardware, handlebars and grips, headset and spacers, kickstands, lights and reflectors, lock sets, pedals, racks, saddles, seatposts, stems, tools and maintenance, and wheels and tires.

Authorized Store Network and Model Testing

The company states that it has more than 2,000 authorized bike shops and offers the possibility to test its models. It has a tool to locate a bike shop and an initiative called Aventon on Tour to conduct test rides of its bikes near the user.

Warranty, Shipping, and Trade-In Program

Aventon offers a two-year warranty and free shipping on orders over $100. It also has a trade-in program (Aventon Reframe Program) that grants a $100 credit when you trade in a used bike to purchase a new Aventon. The site also shows current offers, such as the Current ADV model at a price of $3,999, and a promotion for additional trade-in credit.

App and Connected Ecosystem

The company makes the Aventon app available to users, which is part of what it calls the Aventon Smart Bike Ecosystem. The site also offers support resources such as bike registration, manuals and guides, return policy, shipping information, warranty, order cancellation, referral program, help desk, and gift card balance check.

Customer Service

Customer service is available Monday through Friday, from 9:30 a.m. to 4:00 p.m. (PST), via phone at 8663003311 and email at info@aventon.com. The company also maintains a blog and a press section.