Secure Choice

Secure Choice: independent health and protection insurance advice for businesses

Secure Choice is an independent health and protection insurance intermediary based in Hampshire (UK). Its activity focuses on helping British employers arrange and manage group private medical insurance, group life assurance, group income protection and group critical illness insurance. The firm presents itself as a personal alternative to large brokers, with a small team that deals directly with each client.

Services for businesses

The company structures its offering around four main areas:

• Group private medical insurance: healthcare cover for employees.
• Group protection: life assurance, income protection and critical illness.
• Health cash plans: everyday healthcare benefits that can complement the main cover.
• Renewal advice: review of prices, cover, terms and service, with active negotiation with insurers.

The site states that relevant insurers are considered for each case, evaluating cover, terms, underwriting, service and price. The availability of insurers and products depends on the plan and circumstances.

How we work

Secure Choice describes an advice process that begins by listening to the client's priorities, frustrations and budget. From there, it compares alternatives and negotiates with insurers to try to improve renewal terms. Once the policy is in place, the team handles plan administration: member changes, invoices, documentation and day-to-day queries. The firm insists that clients have named contacts, with no call centres or depersonalised departments.

Firm profile

The company defines itself as an authorised intermediary regulated by the Financial Conduct Authority (FCA) with reference number 1052500. It is registered in England and Wales with company number 15505812 and is also registered with the Information Commissioner's Office (ICO) as a data controller. Its team combines advisers and administrative support staff. Among the members cited on the website are Simon Worden (CEO), Jamie Spencer (Head of New Business), Bradley Grayston (Renewal Health Insurance Adviser) and Becca Grayston (Administration Manager & Broker Support).

According to data provided by the company itself, it has more than 500 SME clients and nearly three years of activity supporting UK businesses. These figures are supplied by Secure Choice and are dated August 2026.

Support structure

The firm organises its service in four phases: initial advice for setting up a new plan, renewal review and negotiation, plan administration throughout the year, and management and oversight with clear responsibilities. The stated aim is that clients are not passed between disconnected departments and that support continues after the policy is arranged.

The website mentions a future client portal (Client Hub) currently in design demonstration phase, not connected to real records, which would allow clients to view documents, request member changes and track requests.

Office and coverage

Secure Choice operates from Winchester, in Hampshire, and serves businesses throughout the UK. The firm presents itself as independent and with access to a broad range of relevant insurers in the British market.

Location and contact

16 City Business Centre, Hyde Street, Winchester, Hampshire, SO23 7TA · Phone: 01962 896380 · Email: contact@secure-choice.co.uk