Oneworld Travel Group

Oneworld Travel Group, a travel agency based in Yorkshire

Oneworld Travel Group is an independent travel agency based in Yorkshire (United Kingdom) that presents itself as specialising in tours and packages worldwide. According to its own website, the company began as a single independent shop on Wakefield's Bullring and has grown into a group of four branches. Its flagship store is now in the Trinity Shopping Centre in Wakefield, alongside branches in Yarm, Beverley and York. The firm operates under the legal name Asia Pacific Travel Ltd, with the trading name Oneworld Travel Group Ltd.

Types of travel it offers

The agency's catalogue covers a wide variety of holiday types. Among the categories shown on its website are:

• All inclusive packages and beach holidays
• Cities & short breaks
• Cruise holidays
• Family holidays
• Honeymoons
• Long haul
• Luxury holidays
• Rail holidays
• Safari & wildlife
• Ski & winter sports
• Spa & wellness
• Touring holidays
• Villa & apartment holidays
• Tailormade travel

In addition to selling travel, the agency offers complementary services such as passport and visa advice, currency exchange and gift vouchers.

Currency exchange at all four branches

All four Oneworld Travel offices offer bureau de change services. The company states that it applies some of the most competitive exchange rates in each area and indicates that it matches or beats any genuine competitor rate.

Track record and team

The website notes that the agency has been serving customers across Yorkshire for 24 years and that most of its business comes from returning clients and personal recommendations. The company is led by a Managing Director and supported by long-standing general managers with more than 30 years' combined experience. Its consultants, according to the firm itself, have received industry awards. Service is provided by phone, email or at any of the branches, from the first enquiry until the trip's return, and there is also a 24-hour emergency line for clients abroad.

Financial protection and ABTA membership

Oneworld Travel Group is a member of ABTA, with numbers P6972, P6973, P6974 and P8848, and holds ATOL number 10692. The company states that all its package holidays are protected by ATOL and ABTA, which means financial protection when a package is booked, although that cover does not apply to accommodation-only bookings or other separate arrangements.

Involvement with the local community

The agency states that it hires local staff and offers apprenticeship routes into the travel industry. It also states that it has raised more than £100,000 for local charities through its annual winter client party, with support for Wakefield Cathedral, Wakefield Hospice, Butterwick Hospice and Cash for Kids. It also presents itself as a corporate sponsor of Wakefield Trinity Rugby League Club, Wakefield Theatre Royal and Beverley Town Football Club.

Company and contact details

The company operating under the brand is Asia Pacific Travel Ltd, with company number 05024677 and VAT number GB808799081. Its registered office is stated as 36 Teall Street, Wakefield, West Yorkshire WF1 1QF.