Seven Zone Holidays

Seven Zone Holidays: UK-based travel agency and metasearch engine

Seven Zone Holidays operates as a travel agency and metasearch engine from the domain sevenzonesholidays.co.uk. Its activity combines comparison search for travel options with the direct sale of holiday packages. The company presents itself as a service aimed at arranging cheap flights, hotels, car hire, travel insurance and low-cost holiday packages.

The site allows visitors to compare travel alternatives and book flights, accommodation, car hire and holiday packages. The company states that it processes billions of travel information queries across its platforms every year and serves millions of passengers worldwide, according to its own corporate presentation.

Booking and comparison services

Seven Zone Holidays' offering covers several categories of travel services:

• Cheap flights with international airlines.
• Accommodation in five-star and luxury hotels.
• Car hire at the destination, in any country or place.
• Affordable travel insurance.
• Holiday packages for families and groups of friends.
• Multi-city or multi-centre packages, combining several destinations, countries or landscapes in a single trip.

The company describes its model as that of a metasearch engine that examines hundreds of travel sites for every query to provide information with which to book flights, accommodation, rental cars and holiday packages.

Featured destinations and packages

The package catalogue includes long-haul and short-haul destinations. Among the offers shown on the website were:

• Maldives: 7-day luxury escape at Centara Mirage Lagoon, with flight, transport and visa service included, from £1,400 per person; 14 nights in Ellaidhoo (Maldives), from £2,120 per person; and the 7-night Maldives Ocean Escape, from £2,029 per person.
• Dubai: 5 nights at Atlantis The Palm with an Ocean King room, from £1,749 per person; and 5 days at Dukes The Palm, from £922 per person.
• Thailand: 12 nights in Paradise (Century Park and The Saraan Ko Samui), from £1,050 per person; 10 nights at Century Park and The Saraan Koh Samui, from £1,220 per person; and 9 nights featuring the best of Thailand, from £995 per person.
• Mexico: 10-day Double Destination Holiday Deal at Majestic Elegance Playa Mujeres, from £1,159 per person.

All the packages listed include flight, transport and visa service. The website also organises its offers by categories such as all inclusive, beach holidays, packages, city breaks, last minute and multi-centre special offers.

Destinations offered

The agency structures its destination offering around a list that includes the Maldives, Dubai, Thailand, Mexico, New York, Singapore, the United Arab Emirates and multi-centre combinations with Singapore. The multi-centre packages section is presented as an option for combining several cities, countries or landscapes in a single trip, tailoring each itinerary to the client's style.

Track record and customer service

The company states that it has more than 38 years of experience in the travel sector and claims to have served more than 40,000 customers. It also notes that it has a team of specialists available 24 hours a day to handle enquiries and that it offers flexible payment plans with low deposits and instalments. Regarding payments, it states that it uses a secure payment method with encrypted information and that it protects its customers' privacy.

Business model and distribution

In addition to direct sales to travellers, Seven Zone Holidays targets hotels and accommodation providers with marketing and distribution services. The company presents its platform as a channel to improve the efficiency of hotel marketing and distribution activities, offering visibility and worldwide distribution opportunities that allow revenue to be optimised by generating more leads and bookings. Its stated goal as a retail agent is to maintain a relationship with the customer that goes beyond that of a simple consumer and supplier.