Translation Online

Certified translation for official procedures in the United Kingdom

Translation Online is a language services company that produces certified translations with an ATC accreditation stamp. Its offering is aimed at documents that must be submitted to the UK Home Office, UKVI, the Passport Office, UK ENIC, the DVLA, UCAS and courts, among other bodies. The firm states that it has over twenty years of experience, a 97% client satisfaction rate and a 4.8 rating on Trustpilot, according to the data it publishes itself.

Languages and translation profiles

The catalogue covers more than 150 languages, with combinations from and into British English. The offering is organised by families: European languages (Bulgarian, Croatian, Czech, Dutch, Estonian, French, German, Greek, Hungarian, Italian, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Turkish and Ukrainian), American variants (Brazilian Portuguese, Colombian Spanish and Mexican Spanish) and African and Asian languages (Arabic, Bengali, Chinese, Gujarati, Hebrew, Hindi, Japanese, Korean, Malaysian, Sinhala, Telugu, Tamil and Urdu), among others. The translators are native speakers with at least five years of experience.

Types of certification

The company distinguishes several modalities depending on the destination of the document:

• UK certified translation: includes the company's certification of accuracy with an ATC accreditation stamp. It is stated to be valid for immigration, marriage and birth registration, academic applications, passports, name changes, mortgages and other procedures. The certification incorporates a declaration of faithful and accurate translation, the date, name and contact details, the accreditation stamp and the signature.
• Notarised translation: adds subsequent authentication by a notary public, with a declaration of accuracy and an embossed seal and signature of the notary, in addition to the company's accreditation stamp.
• Sworn translation: carried out by a translator who has taken an oath before a judicial or governmental authority, which gives it legal validity in that jurisdiction. It is stated to be common in continental European countries such as Spain, France, Germany, Italy and Portugal, and is managed through a network of translators with sworn status in the corresponding jurisdiction.
• Affidavit: intended for translations submitted as evidence in legal proceedings, such as text messages or audio transcripts, or in divorce proceedings. The company states that it is familiar with the legal criteria required by UK courts.
• Legalised translation with apostille: for documents submitted to embassies and foreign authorities. Two routes are offered: apostille on the original document followed by sworn translation, or translation followed by solicitor certification and subsequent legalisation by the UK FCDO.

Documents it translates

The company works with any type of document, and expressly lists birth, divorce and marriage certificates, bank statements, legal contracts, diplomas and degrees, criminal record certificates, immigration documents, medical records, academic transcripts, identity documents, passports and driving licences. It also offers a form to request a quote when the document is not on the list.

Additional services and working process

In addition to translation, the company offers transcription and legal aid services. The process is described in four steps: the client sends a scan or photo of the document by email or via the quote form; they receive a price within minutes; native translators carry out the translation; and the result is delivered by email, with an option for postal delivery. The company states that it offers same-day delivery and an express service, with turnaround times ranging from the economy rate of three working days to the same-day option.

Contact and coverage

The company provides assistance through its web form and the published email address. Its stated area of operation is the United Kingdom, with its translations accepted by British official bodies and courts.