EDGE Rentals

Accident management for taxis and private hire vehicles

EDGE Rentals is a British company specialising in the management of traffic accident claims for taxi and private and public hire drivers. Its activity focuses on accidents where the client is not at fault, with the aim of enabling the professional to keep working while the claim is resolved. The company presents itself as one of the largest accident management companies in the United Kingdom and is part of Direct Accident Management (DAMS), established in 1996 to assist clients after non-fault road traffic accidents.

Replacement vehicle and continuity of business

When the client's vehicle is not roadworthy, EDGE arranges the delivery of a licensed replacement taxi, with the aim of it being equivalent to the damaged one. The service seeks to enable the driver to maintain their activity and income during the repair or replacement period. The company states that its goal is to deliver the replacement vehicle within 24 hours.

Specialist legal support

For cases involving losses or injuries, EDGE puts the client in touch with specialist solicitors who handle the claim and recover damages. The company has dedicated claims advisors who coordinate work with repairers, insurers and law firms.

Platinum Service for serious and catastrophic injuries

EDGE offers a specific service, called Platinum, aimed at clients with complex claims for serious or catastrophic injuries. Examples cited by the company include multiple broken bones, open fractures to the arms and legs, pelvic injuries, hospitalisation for up to a week, permanent disfigurement, loss of fingers or thumbs, facial injuries including loss of multiple teeth and jaw fractures, severe scarring, serious injuries to the spine, spinal cord or brain, amputations, serious pelvic fractures and severe memory loss or serious head injuries.

Coverage and operational presence

The company provides service 24 hours a day, 365 days a year, with nationwide coverage across England and Wales. It has depots in Birmingham, Bristol, Liverpool and North London. The company states it has over 25 years of experience and has assisted thousands of drivers.

Claims process

The procedure described by EDGE begins with the client explaining the accident. The company then assesses the case and, if it accepts it, arranges the replacement vehicle, which the client uses until their own is repaired or replaced. If there are losses or injuries, the case is referred to specialist solicitors. The process ends with the return of the repaired vehicle or, in the event of a total loss, with the solicitors claiming its value. The initial conversation is free and with no obligation to proceed.

Languages and brand ambassador

The contact form allows selecting a language preference in English, Arabic, Bengali, French, Panjabi, Polish, Portuguese and Spanish. The company has Harry Redknapp as an ambassador, presented as part of its support team to strengthen relationships with customers.