Johnsons Cleaners

Johnsons Cleaners, dry cleaning and laundry with more than two centuries of history

Johnsons Cleaners is a British dry cleaning and laundry chain founded in 1817 by the Johnson brothers. The company presents itself as the UK's favourite dry cleaner and has over 200 years of experience in the care of garments and textiles. Since 2017 it has been part of the Timpson Group, and its establishments, identified by the colour green, are present both on high streets and inside selected supermarkets.

Store network and drop-off points

The company has almost 200 high street stores across the country and more than 180 additional drop-off points located in Waitrose supermarkets. This network allows customers to drop off their garments at a nearby location. The company also has a store finder on its website to locate the nearest branch.

Cleaning services for garments and home

The service catalogue covers both textile care and home cleaning:

• General dry cleaning and dry cleaning.
• Laundry and ironing.
• Alterations and repairs.
• Rug and carpet cleaning.
• Carpet cleaning machine hire.
• Curtain cleaning.
• Bedding and duvet cleaning.
• Furniture and upholstery cleaning.
• Reproofing.
• Self-service launderettes.

Specialities in delicate garments

The company details specific treatments for garments that require particular care:

• Wedding dresses.
• Coats and jackets.
• Businesswear and formalwear.
• Knitwear and knitted garments.
• Suede and leather.
• Sheepskin.
• Skiwear.

Other services available in store

In addition to textile cleaning, some stores offer complementary services:

• Photo printing and photo gifts.
• Passport photos, including baby and international passport photos, with information on requirements.
• Watch repair.
• Key cutting.

Cleaning methods and environmental criteria

Johnsons Cleaners states that its cleaning methods are safe and natural. The solvents used are suitable for all types of fabrics, gently remove dirt and stains and leave garments with a pleasant odour and a smooth touch, keeping whites and light colours vibrant. The main component of the solvent used is biodegradable, which the company highlights as environmentally friendly.

History and corporate culture

Founded in 1817, the company has incorporated new technologies throughout its history. Since 2017 it has belonged to the Timpson Group, whose culture is based on trust, inclusion and kindness. The company applies a management model called "upside down management", which gives store employees the freedom to make decisions. In terms of recruitment, Johnsons Cleaners prioritises the personality of candidates over qualifications, and notes that prior experience in dry cleaning or garment care may be helpful but is not required. In 2025 it received the "Family Business of the Year" award at the Private Business Awards, coinciding with the presence of three generations of the Timpson family in the business.

Customer service

The Johnsons Cleaners support team is available from Monday to Friday, 9:00 to 16:00. For enquiries about in-store orders or to speak to a local branch, the company directs customers to its store finder. General enquiries about the website are handled on 0161 672 3124, while technical support for self-service launderettes is provided on 0331 630 2262.