Beko UK

Beko UK, large home appliances for the home

Beko presents itself as the UK's best-selling large home appliance brand, with a range that covers refrigeration, laundry, cooking, dishwashers and small appliances. The company sells both freestanding and integrated models, and supports its catalogue with buying guides, manuals, and repair and spare parts services.

Refrigeration, laundry and cooking

The refrigeration range includes fridges, freezers, fridge freezers and American fridge freezers, as well as integrated versions. In laundry, it offers washing machines, washer dryers and tumble dryers, also in integrated variants. The cooking range brings together ovens, hobs, cooker hoods, microwaves, freestanding cookers and range cookers. To this are added full-size and slimline dishwashers, and small appliances such as coffee machines, vacuum cleaners, air fryers and microwaves.

Durability and reliability testing

The company highlights that it puts its appliances through durability tests for everyday use. Examples it publishes include opening and closing a washing machine door 20,000 times, a fridge freezer door 300,000 times, and a dishwasher lower basket over 100,000 cycles. The firm places reliability and durability at the heart of its proposition.

10-year parts guarantee

Beko large appliances are eligible for a 10-year parts guarantee, in addition to 1 or 2-year labour guarantees. To activate it, the appliance must be registered within 90 days of purchase. The company also offers a 12-month extended warranty covering parts, labour, call-out charges and accidental damage, with replacement of the appliance if it cannot be repaired.

Technical service and customer support

Beko has over 1,000 engineers in the UK for at-home repairs, which can be accessed by appointment. Support includes product registration, manual downloads, practical installation and maintenance guides, FAQs, and the sale of genuine spare parts and accessories. Customer care is provided by phone, live chat, WhatsApp and video call with a British Sign Language interpreter.

Customer ratings

The company states that its brand has a rating of 4.2 out of 5 on Trustpilot, based on over 47,117 reviews, and that 94% of consumers recommend it on Feefo, an independent verified reviews platform.