Vibox

Vibox, British manufacturer of custom gaming PCs

Vibox is a UK company dedicated to the design and assembly of gaming PCs, both in predefined configurations and through its own configurator that allows customers to choose the components of their system. The company presents itself as the country's leading gaming PC manufacturer and operates through its online store, with free shipping in the UK market.

Product range and models

The catalogue is organised into several product families. The Hexstorm range includes the Glacier, Nebula and Nebula XL models, while the VTX series comprises the VTX-1, VTX-2, VTX-3, VTX-4, VTX-7 and VTX-8 models, with variants in white and black and different types of fans (Hex Fans and Round Fans). The store also offers desktop PCs for video editing and workstations, as well as gaming PC bundles with peripherals.

The systems can be filtered by budget, by game, by processor (Intel or AMD) and by graphics card. Among the most affordable configurations are models with an AMD Ryzen 3 3200G processor, 16 GB of DDR4 memory at 3200 MHz and a 1 TB SSD, with prices starting at £400. At the other end, the catalogue includes systems with an Intel Core i9 14900KF with 24 cores, an Nvidia RTX 5070 with 12 GB and a 1 TB SSD, with prices exceeding £1,500. Other configurations combine AMD Ryzen 5 5500 or Ryzen 7 5700X processors with Nvidia RTX 3050, RTX 5060 or RTX 5060 Ti graphics cards.

Configurator and purchasing process

In addition to the pre-configured models, Vibox offers customers a PC configurator that allows them to customise every detail of the system. All systems are built to order and go through several stages of testing before dispatch. If the order includes add-ons, these are added before delivery. Shipping is handled by courier (DPD or FedEx) and the customer receives tracking details by email, as well as SMS or email notifications with the estimated delivery date and time. UK customers can track their orders using DPD's Predict service.

Warranty and after-sales service

The company includes the Evolution Gold warranty, which is part of the standard offer. The company also highlights customer service and technical support as part of its proposition, with quick responses and help to resolve issues. In the testimonials collected on its website, several customers mention the speed of delivery, the ease of configuration and the quality of the service received.

Customer profile and market presence

Vibox targets gamers of different levels, from those looking for a first affordable system to users who require high-performance configurations. The company states that it has a customer base throughout the UK and presents itself as a trusted option for the British public. Its catalogue includes both systems aimed at specific games and solutions for content creation and professional work.