Popit Mobile

Popit Mobile, a mobile virtual network operator based in Yorkshire

Popit Mobile is a mobile virtual network operator (MVNO) based in Yorkshire that offers physical SIMs and eSIMs on flexible 30-day plans. The company presents itself as an alternative to fixed contracts from the major networks and states that its plans include unlimited calls and texts, with no long-term contracts or credit checks.

Sign-up and management are handled entirely online: users choose their plan, select either a physical SIM or eSIM at checkout, and activate the line through the activation page. From their personal account, called My Popit, customers can buy add-ons, check usage, change package, port a number, or replace their SIM.

Plans and usage profiles

The range is organised into four plan profiles, aimed at different data volumes and uses:

• Starter: light data, with calls, texts and simple online controls.
• Everyday: more data, designed for maps, music, messaging and daily browsing.
• Roamer: travel-ready, with EU-friendly usage on eligible packages.
• Power: large data volumes for streaming, tethering and heavier use.

Billing is monthly and plans run on renewable 30-day cycles. According to the published information, users can cancel, pause or adjust their plan whenever needed.

Roaming and international coverage

Popit Mobile states that it allows 'roam like home' in 41 countries across Zone 1. Depending on the package taken, users can use up to 25 GB of data per month and enjoy roaming for up to 6 months. The company notes that EU roaming is subject to fair usage limits and the conditions of the plan taken.

Network, 5G and voice services

The operator offers access to the 5G network in the UK, with coverage aimed at everyday calls, texts and data use. It also includes Wi-Fi Calling, which allows calls and texts to be made and received over a wireless network when mobile coverage is weak, and VoLTE, which carries voice over the 4G network to maintain a faster data connection during calls.

Porting and line management

Porting is managed from the customer's account. Users must request a PAC code from their current provider and submit it from My Popit to transfer their number. The company also details the activation process: insert the SIM, go to the activation page, enter the last ten digits of the SIM or eSIM and confirm; activation is confirmed by text message. To add data, customers can buy add-ons from the relevant section of their account.

Corporate profile and customer service

The Popit team presents itself as experienced in building brands, making investments and delivering large-scale projects, such as access controls for events and stadiums. Customer service is mainly handled by email, for account, billing, activation, SIM swap, PAC/STAC, roaming and technical support queries. The company asks customers to include their mobile number, SIM number, order or invoice number and a detailed description of the problem, along with the phone model and any error message, to speed up resolution.

Location and contact

Phone: 0333 5775772 · Email: support@popitmobile.com · Opening hours: Monday to Friday 09:00 to 17:00; Saturday 10:00 to 15:00