Demeter Water Solutions

Demeter Water Solutions: proactive water monitoring for businesses and organisations

Demeter Water Solutions Ltd is a British company dedicated to water consumption management in the non-domestic sector. Its activity focuses on proactive monitoring: it does not simply record data, but analyses consumption profiles and alarms every day of the year to detect excesses, leaks and losses before they become overspend. The company states that more than 75% of its clients were consuming more water than necessary and spending more than they should when they began working with it.

Water management services

The service catalogue includes proactive water management, automatic meter reading (AMR), water audits, leak detection and repair, water bill validation and sub-metering. The company presents itself as a comprehensive 360° solution covering everything from the initial audit to repair, thus covering all phases of water management. To do this, it installs its own equipment, selecting from different monitoring devices according to the signal available at each site.

Utilities Manager: monitoring software

The founding team developed the Utilities Manager software, a tool for monitoring water and other utility consumption. The system shows data points every 15 minutes, which allows anomalies to be identified quickly and usage to be optimised. The automated analysis is based on the company's accumulated experience in water management services. The platform supports data from smart meters together with retrofit equipment, so that all information is centralised. The company states that its monitoring portal manages 15,000 locations.

Results and documented cases

The company publishes aggregated results from five years of continuous monitoring: 1,450,000 m³ of water saved, equivalent to Olympic swimming pools that would otherwise have been lost to leaks, bursts and undetected waste. It also reports an average reduction in weekly consumption of 20% among its monitored customers, around three million litres per day, and an average issue resolution time of 3.1 days from the first alert.

Among the cases cited are a sports and leisure club with savings of £18,000 per month and 8,760,000 litres per month; offices in Newcastle with £4,000 per month and 1,752,000 litres per month; Barchester Healthcare, with £384,770 per year and 142,000,000 litres per year; a Newcastle school with £3,200 per month and 1,314,000 litres per month; and a police station with £36,400 per year in savings.

Client profile

The company works with organisations in the public and private sectors. The published cases cover sports and leisure facilities, offices and business parks, care homes, educational centres and police stations. Its stated area of operation is the whole of the United Kingdom, with the aim of reducing non-domestic water consumption.

Origin and team

Demeter Limited was founded by Andy Smedley, current managing director, after 18 years of experience in the water sector in the United Kingdom and the United States. The company maintains a team of water savings experts available for ongoing support, so that each client's water management strategy is maintained and continues to deliver results. The firm presents itself as a company seeking sustained benefits for its clients and for the environment.

Location and contact

Demeter Water Solutions Ltd, 5 North End Sedgefield Stockton-on-Tees TS21 2AZ · Phone: 01740 617102 · Email: savewater@demeterltd.co.uk