GHG Solutions

When a claim requires loss adjusting, case management, and repair coordination, insurers need each stage of the file to connect. GHG Solutions develops claims and risk-management services for clients in the UK market, operating across property and liability sectors.

The firm brings together loss adjusting, claims management, risk surveys, and third-party administration. It works with commercial, domestic, and public-sector matters and identifies property damage, casualty, and subsidence as areas of expertise. Its teams can be involved from an initial case review through follow-up on related work.

Subsidence has a distinct place in the service range. GHG describes an engineer-led service that starts with an on-site investigation and continues through identifying the issue and carrying out appropriate repairs. The company also offers property risk surveys and reports covering buildings, security measures, high-value possessions, and potential underinsurance risks.

For building repairs, its ProACT network brings together contractors selected for work quality and customer service. The company says the network covers the UK, Ireland, and the Channel Islands, and that covered work comes with a two-year guarantee. The program connects damage assessment with the repair work itself.

Claims administration uses tools to record information and produce reports for each client. GHG says it can prepare dashboards and regular reports, as well as tailored analysis through its claims management system and Power BI applications. For insurers and partners, those data can track cases, costs, reserves, and resolution times using agreed criteria.

The company says it has operated for 30 years and places the quality of its adjusting work and its team's experience at the center of its approach. Its stated aim is to connect risk management with professional claims handling to reduce indemnity costs and improve the customer journey. GHG Solutions Limited is listed as authorized and regulated by the FCA under reference 913965.

The Southampton office is the firm's general contact point. The website also separates channels for new claim instructions, existing claim inquiries, complaints, data protection, and business-development inquiries. That structure helps route each message to the team equipped to handle it, particularly when it concerns a claim already in progress.