Trade Your Phone

Trade Your Phone: buying used phones and tablets in the UK

Trade Your Phone is an online service with a British domain dedicated to buying second-hand electronic devices. Its model is summed up on the site itself: the user looks up their device, sends it in, and receives the corresponding payment. The company also offers the sale of devices through its platform, under the slogan of competitive prices.

Devices it buys

The buying catalogue covers the main phone and tablet families on the market:

• Apple iPhone, with coverage from iPhone 11 to iPhone 16e.
• Samsung Galaxy, with a wide range of models.
• Google Pixel.
• iPad and Apple Watch.

The website organises valuations by brand and model, so users can find their specific device within each range.

Examples of published valuations

The site shows indicative buying amounts for various models. Among the examples listed are the Apple iPhone 13, up to £286; the Samsung Galaxy S21 Ultra 5G, up to £200; the Samsung Galaxy S20, up to £80; the Apple iPhone 11, up to £72; the Samsung Galaxy S20 5G, up to £70; the Apple iPhone SE (2020), up to £57; the Google Pixel 5, up to £42; the Apple iPhone 8 Plus, up to £25; the Samsung Galaxy A50, up to £21; the Google Pixel 4 and the Google Pixel 4a, up to £21 each; the Google Pixel 3A, up to £7; the Google Pixel 2 XL, up to £4; and the Apple iPhone 6s Plus, up to £3. These are catalogue figures subject to change.

How the service works

The process described by the company consists of three steps: find the device, send it in, and receive payment. The website includes specific sections for selling an iPhone, a Samsung, or any other device, as well as informative sections on how the service works and unlocking phones.

Customer service

The company offers telephone and email support. The contact hours shown on the main page are 10am to 5pm, Monday to Friday, while the contact page states 9am-5pm Monday to Friday for calls, at standard rate. The company also has a message form with fields for name, email, phone, subject, and message.