Veygo

Veygo: flexible car insurance for young drivers in the UK

Veygo is a car insurance company backed by Admiral that focuses on young drivers. Its offering is based on flexible policies that can be taken out by the hour, week or month, adapting to different situations: from those learning to drive to those who have just passed their theory or practical test, or occasional drivers who need to use a vehicle from time to time.

The company states it has covered more than one million drivers, including learners and newly qualified drivers, and offers fully comprehensive policies. Taking out and managing cover is done mainly through its mobile app, which allows you to get cover, amend policies and access documents.

Insurance products based on the driver's profile

Veygo structures its offering into three main products, designed for specific moments in life behind the wheel:

• Learner insurance: cover for practice drives before the test, taken out in the learner's own name. The company states that it does not affect the vehicle owner's No Claims Bonus.
• Newly qualified insurance: rolling monthly cover for the first years after passing the test, with the aim of building experience and gradually reducing the cost of insurance.
• Temporary insurance: cover by the hour, day or week for those who use a car occasionally, with the option to extend or amend the policy from the app without affecting the owner's policy.

How it works and management through the app

The company provides customers with a mobile app that allows them to get cover in minutes, make changes to the policy and repurchase more quickly by keeping their details saved. According to the company's information, the app makes it easy to manage documents and amend cover without complex procedures.

The application process described by Veygo consists of three steps: gather the basic details (driving licence and vehicle registration), choose the duration and start of cover, and confirm payment to be covered.

Cover and key conditions

Veygo's policies are fully comprehensive and backed by Admiral. In the case of learner insurance, the company details that the compulsory excess is £250 in the event of a claim, and that the windscreen damage excess is specified in the policy. Cover can be taken out by the hour, day, week or month, and is designed not to affect the vehicle owner's No Claims Bonus if the insured driver is not included in their policy.

Veygo states that it does not offer cover outside Great Britain, nor for drivers with a non-British driving licence or residents outside Great Britain. It also indicates that its underwriting criteria may lead to cover being declined based on factors such as the vehicle, age, experience, claims history or motoring convictions.

Ratings and presence

The company shows ratings of 4.6 out of 5 on Trustpilot, based on more than 11,000 reviews, as well as scores of 4.8 out of 5 on the App Store and 4.9 out of 5 on Google Play. These ratings correspond to the platforms indicated and reflect users' opinions at the time of consultation.

Veygo operates in the United Kingdom and its customer service team is based in the country, according to the company's own information.