Infotone Imaging Supplies Ltd

Infotone Imaging Supplies: printing consumables and stationery for businesses

Infotone Imaging Supplies Ltd is a British company dedicated to the sale of ink and toner cartridges, stationery, paper and other office consumables. Its catalogue includes original and remanufactured options for the main printer brands, including HP, Brother, Canon, Epson, Samsung, OKI, Ricoh, Kyocera and Lexmark. The firm presents itself as an ISO 9001 certified supplier with a 100% satisfaction guarantee.

The company states that its ink and toner prices allow savings of up to 60% compared to high street prices, and that consumable orders can be placed by phone or via an order form. Stationery and paper — A4, photo paper, labels and other items — are purchased in the online shop, with next-day delivery throughout the UK.

From a spare bedroom to five locations in the UK and Ireland

According to its own presentation, Infotone was founded in 1995 by Jamie Hughes in the spare bedroom of his home. Since then it has become, in its words, one of the largest recyclers and suppliers of printer consumables in the UK and Ireland, with five locations in the country. The company claims over thirty years of service and an average rating of 4.8 out of 5 on review platforms.

The company operates a head office in Scarborough (North Yorkshire) and has freephone numbers associated with Scarborough, Selby, Livingston and Ireland, confirming its activity in several areas.

Cartridge recycling with free collection

Recycling is a central part of Infotone's activity. The company collects used cartridges free of charge from its customers throughout the UK, remanufactures them and offers in exchange shopping vouchers, account credit, donations to Macmillan Cancer Support or direct payments by bank transfer or cheque. The service is open to any customer and is requested via a form with cartridge details and collection preferences.

The firm details that it recycles more than 20,000 cartridges every week, that its remanufacturing process uses 80% new components and that rebuilding a cartridge consumes around 90% less oil than manufacturing a new one. It also presents itself as a licensed cartridge recycler and provides waste transfer notes with every collection. Epson ink cartridges cannot use this service, as the website itself warns.

Stationery, equipment and office supplies

In addition to printing consumables, the catalogue covers stationery, workwear and cleaning products, aimed at businesses and offices. The company sells these items online at prices it describes as competitive and with fast delivery throughout the UK.

Customer service and order processing

Infotone is open Monday to Friday and notes that its order fulfilment team usually dispatches orders within minutes of receiving them. Customers can check the status of their orders and manage addresses from their account, and there is the possibility of opening a business credit account. The company also offers advice from its team to choose products.

Locations and premises

Scarborough location: Unit 4 Plaxton Park, Cayton Low Road, Eastfield, Scarborough, North Yorkshire, YO11 3BY · Phone: 0800 026 8031

Selby location: Phone: 0800 019 5183

Livingston location: Phone: 0800 999 7976