RCI Bank

RCI Bank, UK savings institution of the Renault group

RCI Bank is the trading name of RCI Bank UK Limited, a company registered in England and Wales with number 11429127 and authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Firm Reference Number 815220). The institution is part of RCI Bank and Services, Renault's global banking group, present in more than 36 countries and lending to millions of customers worldwide every year.

Its activity focuses on savings for UK residents aged over 18. The institution presents itself as a simple and approachable banking option, with savings products and a mobile app to manage money.

Savings products

The account range is organised into four families:

• Easy access account: Freedom Savings offers unlimited, immediate access to your savings.
• Notice accounts: designed for short and medium term savings goals, with 14 day and 95 day notice options.
• Fixed term deposits: allow you to lock in your savings for 1, 2, 3, 4 or 5 years to get the best fixed interest rate.
• Fixed term cash ISA: a 2 year cash ISA that earns tax free interest.

The website includes an interest calculator to estimate how much savings could earn by entering an amount.

Mobile app and remote management

RCI Bank provides its customers with a mobile banking app that allows them to view and manage savings accounts from their phone. The institution also offers a customer download centre and a section of guides and FAQs.

Awards and communication

The institution states it has received awards for its savings products and for the service provided, and maintains a specific section dedicated to these accolades. It also publishes a blog with ideas and analysis on the savings and banking markets, and has a press centre for journalists and media professionals.

Deposit protection

Eligible deposits with RCI Bank UK Limited are protected by the Financial Services Compensation Scheme, the UK deposit guarantee scheme, up to a total of £120,000. Amounts above that limit are unlikely to be covered.

Corporate structure and customer service

The company has an executive team and a board of directors, and publishes information about its history, key figures and awards. Customer service is available seven days a week by phone and email, and the institution maintains sections dedicated to online security and fraud, as well as a legal centre with information on privacy, cookies, guarantees and the modern slavery statement.

Location and contact

Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS