Nando's UK

Nando's UK, flame-grilled chicken with PERi-PERi

Nando's UK is a restaurant chain established in the United Kingdom whose offering centres on flame-grilled chicken with PERi-PERi sauce, a combination the brand itself describes as legendary. The company structures its activity around three service formats: eat-in, collect from restaurant and delivery.

Eat-in, collect and delivery

The company allows customers to find their nearest restaurant by entering a town or postcode. In the restaurant, customers can sit at a table or in a booth. For those who prefer to eat elsewhere, it offers the option of planning a collection from a nearby restaurant and home delivery.

Rewards programme and gift card

Nando's UK runs a loyalty programme called Nando's Rewards. The system collects a Chilli for every day you spend £7 or more, and those Chillies can be redeemed for free food. Signing up includes a bonus Chilli. The company also sells gift cards and a Nando's Card with discounts, with options to check the balance and report it lost.

Mobile app and digital ordering

The company has its own app that allows orders to be placed from the table, on the go or for delivery to your home. The app is presented as a tool for managing orders and accessing the benefits of the rewards programme.

Editorial and cultural content

Beyond restaurants, Nando's UK maintains a blog and sections dedicated to music, art and PERi-PERi culture. The brand also publishes recipes and cooking products, and has an online shop where it sells these items along with gift cards.

Sustainability and social action

The company declares initiatives on sustainability and takes part in the fight against malaria. It also manages fundraising requests and provides information on halal-certified restaurants.

Corporate and compliance information

The corporate site includes legal and transparency documents, such as the accessibility statement, terms and conditions, privacy and cookies policies, the modern slavery statement, the gender pay gap report, the NGHL tax strategy and the insurance policy.