Hallmaster Ltd

Hallmaster Ltd: booking and invoicing software for halls and venues

Hallmaster Ltd is a British company that markets an online booking and invoicing system designed for halls, venues, facilities and businesses that need to manage the occupancy of their spaces. Its tool is presented as a comprehensive system covering everything from booking to invoicing, including customer management and integration with the client's website.

Areas of use

The system adapts to a wide variety of organisations and spaces. Among the examples the company mentions are local authorities, town councils, borough and parish councils, religious centres, churches, Quaker meeting houses, local businesses, function suites, therapy rooms, wellness centres, studios, local communities, village halls, community hubs, memorial halls, scout and guide headquarters, theatres, meeting rooms, arts centres, British Legion headquarters, beach huts, allotments, veteran halls, sports venues, clubhouses, pavilions, playing fields, sports and social clubs, sports courts and MUGAs, golf clubs, minibus hire, dog walking and campsites. The company notes that it also serves other uses not listed.

System features

Hallmaster offers a set of features aimed at the complete management of a venue. It includes bookings for regular classes, events or private meetings; one-off or monthly invoicing for regular customers; integration with accounting software such as QuickBooks, Xero, Sage, FreeAgent, Liberty and Clearbooks; online payments with automatic receipt sending and booking confirmation; integration into the client's website to display an availability calendar and allow bookings; heating control according to event, date and time; door access control via remote locks; and automatic lighting management at the end of a hire.

The system also allows you to manage customers, issue reports, promote events, work with multiple users and maintain regular backups. The company states that it is compatible with any platform and device, and that it complies with GDPR.

Integration and management

Integration with the client's website allows real-time availability of rooms to be displayed and provisional bookings to be accepted, as well as publicising the activities and classes held at the venue. The system updates availability automatically to avoid double bookings, missed calls and unnecessary paperwork. Hallmaster can be used by boards and committees, and is designed to maximise the rental of empty spaces.

Support and availability

The company offers technical support by phone and online chat from Monday to Friday, 9:00 to 17:00. The system is available on any platform and device. Hallmaster markets its product through a free 90-day trial with full access to all features, and offers personalised demonstrations.

Presence and adoption

According to the company's information, Hallmaster is used in more than 1,500 venues in the United Kingdom and in 3,000 venues worldwide, spread across four continents and nine countries. The company states that its system has been chosen by ACRE (Action with Communities in Rural England) as the preferred booking system for village halls in Scotland and for rural community councils in England.

Featured use cases

The website mentions case studies of Gartmore Hall and Croft Hall, and includes testimonials from users such as Sutton Coldfield Methodist Church, St Paul's Learning Centre, Clift Meadow Trust and Allerford Community Hall, which highlight the ease of use, the support and the time saved in managing bookings and invoicing.

Location and contact

Kingsbridge Business Park, Wareham Road, Poole, Dorset, BH16 6JL · Phone: 01929 509 846 · Email: info@hallmaster.co.uk