HICH Ltd

HICH Ltd: building surveys across the UK

HICH Ltd is an online platform that coordinates a national network of building surveyors and provides inspection reports throughout the UK. The company presents itself as specialising in construction defect analysis and works with qualified surveyors, including BSc (Hons), C, Build E, MCABE building engineers and RICS surveyors. According to its own description, the network covers all postcodes in the country and operates seven days a week.

Most popular survey services

The company's catalogue is organised around several types of report. Building Surveys are advertised from £565; Roof Surveys from £365; Snagging Surveys from £535; Asbestos Surveys from £295; Thermographic Surveys from £435; and the Mediation Service from £435. The company states that fees are calculated based on the number of bedrooms and not on the value or location of the property.

• Building Surveys: analysis of construction defects in all types of property.
• Roof Surveys: include the condition of each element of the roof, identification of physical defects, their apparent cause, urgency of repair and maintenance options, with an indicative estimate of repair costs.
• Snagging Surveys: list every physical defect from internal or external structural damage to minor cosmetic issues, with the aim of having them corrected before handover.
• Asbestos Surveys: two types of report, management and refurbishment/demolition, with sample collection for laboratory analysis and confirmation of the presence or absence of asbestos-containing materials (ACMs).
• Thermographic Surveys: thermal imaging is used to detect heat loss, water leaks and structural problems, identifying heat, water and energy loss in buildings.
• Mediation Service: highly skilled surveyor mediators who seek a timely and cost-effective resolution between parties, aiming to keep projects on schedule and rebuild trust.

Technical profile and approach to reports

The company states that inspections and reports are carried out by building engineers and RICS surveyors with practical on-site experience, complemented by training in asbestos management, buildings insurance validation and NHBC compliance. The reports are presented as useful tools both when buying a home and during construction, structural repair and refurbishment processes, to determine the exact requirements and costs of the necessary works. The company claims to have carried out more than 5,000 surveys and to have 100 years of combined experience, and presents itself as impartial and independent.

Technology and proprietary tools

HICH Ltd notes that technology is central to its work. It uses telescopic access equipment, thermal imaging cameras and infrared devices to produce detailed reports. Reports are generated using its own in-house developed app for iPhone and iPad, and the website offers sample reports so that clients can assess the level of detail.

Homebuyers and contractors

The company directs part of its activity to homebuyers, particularly of new-build properties, a segment where it identifies shortcomings in standard warranties. Its service aims to resolve disputes between the client, the builder and the warranty provider. In addition, HICH Ltd has expanded its offering with a database of trusted contractors organised by postcode, free for clients to use, which puts them in contact with professionals specialising in the repair of construction defects in new-build and second-hand homes.

Awards and reviews

The company presents itself as award-winning and cites several accolades: Building Surveyors of the Year, Most Comprehensive Building Survey Company, Most Comprehensive Building & Property Survey Company and approval from the National Federation of Roofing Contractors. It also mentions the SME Enterprise Award for best roof and property survey company in 2019. On Trustpilot, the firm is described as rated excellent, and it includes customer reviews highlighting the speed of response, clarity of reports and professionalism of the service.

Corporate details and coverage

HICH Ltd operates throughout the UK and serves homeowners and property developers. The company is registered with number SC396429 and its registered office is at 11 Ugie Road, Peterhead, Aberdeenshire, AB42 1NA. The company accepts payment by BACS, credit or debit card and PayPal.

Location and contact

11 Ugie Road, Peterhead, Aberdeenshire, AB42 1NA