Teppana UK

Teppana UK: washable rugs for everyday life

Teppana UK is the British subsidiary of a German-origin company that sells washable rugs through its online store. The company presents itself as a family project that started in Hamburg, combining experience in the textile sector and design. Its approach focuses on solving one of the usual problems with rugs: cleaning.

A two-piece system

The product is made up of two parts: a detachable textile design and a non-slip base. To wash it, simply separate the design from the base and put it in the washing machine. According to the store's own information, the designs are lightweight and fit in any standard washing machine. The company recommends washing them at a low temperature, below 30 degrees Celsius, without bleach or fabric softener, and notes that in its tests a design withstood more than 30 washes without signs of wear. For drying, it allows the use of a dryer, although it advises air drying for long-pile models.

Materials and certification

The bases are made from recycled polyester and TPE foam (thermoplastic elastomers), materials similar to those used in yoga mats and free from PVC, latex and plasticizers. The designs combine recycled polyester with a waterproof inner layer of polyurethane. The company states that its rugs are OEKO-TEX Standard 100 certified and are produced sustainably.

Catalogue and collections

The store offers more than 580 different designs, organised into collections such as new designs, bestsellers, kitchen rugs, modern collection, outdoor rugs and the Hello Kitty collection. The catalogue includes formats such as 80 x 250 cm (runner), 90 x 160 cm, 140 x 200 cm, 170 x 240 cm, 200 x 300 cm and round with a diameter of 200 cm. The website has a size guide to choose the format according to the room: living room, bedroom, dining room, kitchen, hallway, balcony or bathroom.

Target audience and guarantee

The rugs are presented as suitable for homes with children and pets, as they are washable, stain-resistant and water-resistant. The company claims to have more than 250,000 satisfied customers and offers a 100% satisfaction guarantee: return within 30 days without the need for justification and full refund. Shipping is free in the United Kingdom.

Customer service

Support is provided by live chat, phone and email. Phone and chat support hours are Monday to Friday, from 8:00 to 17:00. Email is available at any time.