Fountain Finances

Fountain Finances: claims management and client acquisition

Fountain Finances is a claims management company that owns and operates consumer websites. Its role is to make it easier for consumers to start a claim for mis-sold products, such as diesel emissions and various types of claims related to car finance. The company does not handle claims directly; instead, it puts consumers in touch with selected law firms, which determine the validity of each case and, if it meets their criteria, manage it.

Some of these claims fall within a regulated environment and others may not; each individual website makes this clear. Fountain Finances does not charge the consumer for this service: it receives a fee from the law firm when it refers the case to them. The company also points out that consumers can claim for free, without using a CMC, by going first to their lender or to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS).

Facebook marketing services

In addition to its claims acquisition activity, Fountain Finances offers Facebook marketing services. The company designs strategies for businesses with the aim of increasing engagement and generating leads that convert into sales. Its capabilities include advanced audience targeting, the creation of conversion-oriented ads and the implementation of strategies that, according to its presentation, are sustainable and compliant with the platform's rules.

The company states that it does not impose long-term contracts or charge set-up fees, and that its model is results-based: if no results are obtained, no payment is made. It also offers flexibility to work with a new brand or an existing brand, depending on the client's preference.

Business model and transparency

Fountain Finances acts as an introducer of matters to third-party law firms and CMCs (Claims Management Companies), and receives payments under an ongoing marketing agreement. The company states that it does not run the claims process and that its remuneration comes from the law firms when a case is referred to them.

Regulation and corporate details

Fountain Finances Ltd. is authorised and regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activity, with reference number (FRN) 836354. It is also registered with the Information Commissioner's Office (ICO) under number ZA465505. The company, Fountain Finances Limited, is registered in England and Wales with number 08069774, and its registered office is at 1D MacLaren House, Talbot Road, Old Trafford, M32 0FP. Its VAT number is 250 2839 19.

Location and contact

1D MacLaren House, Talbot Road, Old Trafford, M32 0FP · Phone: 0161 974 3622 · Email: info@fountain-finances.co.uk