Waste Managed

Waste Managed: commercial waste broker for UK businesses

Waste Managed is a British company specialising in commercial waste management. Founded in 2011 and rebranded as Waste Managed in 2021, it operates as a broker: it connects customers across the UK with waste collection and treatment providers, and acts as a single point of contact to coordinate the service. The company states it has more than 40,000 customers, nearly 200 employees, and over 15 years of experience in the sector.

Waste collection and treatment services

The company covers a wide range of waste streams, from routine bin collections to specialised recycling plans. Services offered include:

• General waste (non-recyclable).
• Dry mixed recycling: paper, cardboard, plastics, and cans.
• Food waste, recommended for businesses that handle food.
• Glass waste: bottles, jars, and containers.
• Clinical waste: used swabs, bandages, and chemicals.
• Confidential waste, with a shredding service to protect sensitive data.
• Cardboard waste, which can be placed in dry mixed recycling bins.
• Sharps waste: needles, knives, scalpels, etc.
• Sanitary waste: nappies, feminine hygiene products, pads, etc.
• Offensive waste: used PPE, nappies, and cardboard urine or vomit bowls.

In addition, the company mentions niche waste management such as medication and animal by-products (ABPs). It also offers pest control as a complementary service.

Available bins and equipment

Waste Managed has different bin formats to suit the volume of each business: 240, 360, 660, and 1100 litre bins, FEL bins, waste sacks, commercial skip hire, and roll-on/roll-off (RoRo) containers. The company provides a bin size guide and delivers bins free of charge to the customer's chosen location.

Sectors served

The customer base spans a wide variety of sectors, including aesthetics, agriculture, airports, bakeries, breweries, butchers, cafes, campsites, care homes, construction, dental practices, funeral homes, garages, gyms, healthcare facilities, hospitals, hotels, industrial, laboratories, manufacturing, massage and spa, nurseries, offices, pubs, restaurants, retail, salons, schools, service stations, sports facilities, takeaways, tattoo parlours, and veterinary practices.

Coverage and how the service works

The company states that its collection providers cover 99% of the UK, allowing it to reach customer sites quickly. The sign-up process starts with a quote request via an online form or by phone; options and prices are then confirmed, bins are delivered free of charge, and collection takes place on the agreed day, provided the bins are accessible.

Waste Managed maintains strict service level agreements (SLAs) with its suppliers and, thanks to its customer volume, has purchasing power and influence over them. The company presents itself as a key player in the circular economy and states that its suppliers aim to avoid landfill as much as possible.

Environmental commitment and certifications

The company holds ISO 14001:2015 UKAS certification, reflecting its commitment to continual improvement and environmental compliance. Through its partnership with Just One Tree, it participates in reforestation projects and states it has planted more than 7,500 trees, with an estimated absorption of 2,310 tonnes of CO₂ as they grow. Waste Managed describes itself as an advocate of the circular economy and has appeared in publications such as Ok Magazine, MSN, and The Mirror.

Customer service and digital tools

The company provides customers with a portal and an app to manage the service, access information, and self-manage their account. It has a team of more than 60 customer service agents who assist by phone, email, live chat, or through the app. It also assigns dedicated account managers to ensure the service runs smoothly. All waste services are grouped into a single monthly invoice.

Corporate information

Waste Managed Limited is registered in England and Wales with company number 13631532. Its registered office is at 2nd Floor, 41-51 Grey Street, Newcastle Upon Tyne, NE1 6EE. The company is part of a group of companies that share a common customer-focused vision.

Location and contact

2nd Floor, 41-51 Grey Street, Newcastle Upon Tyne, NE1 6EE